Macy's, Montebello CA

Been waiting for half an hour in shoe Dept. I asked the only other person in this dept. Whose putting away shoes if she can help at the counter, which has had a line of 10 people for half an HR. She said no she can't help and continued Pitt ng shoes away. If I were a mgr, I'd put customer service first. Don't come here to get shoes away unless u Wana wait 45 minutes in a mask u can't breathe in ugh.

I buy my cologne and perfumes at Macy's the ladies are great beautiful they know how to hustle a little wink of the eye a smile and I'm spending 250 bucks

Very good, pleasantly surprised at the sales prices on clothing I purchased. I had to rouge try a couple shirts though. Chg rooms closed

Good place to buy perfumes, name brand purses and any type of shoes. Pretty much anything. Especially gifts. I bought some and received some for Valentine's Day!

The store limited access into mall, not sure the limitation strategy worked, many people inside store, Macy's contends all coupons listed on wallet profile, only got to use 2 of them, had left paper coupons in car that could have been used, never again Macy's

Terrible service at the Clinique counter. Not just once, but twice. I'll continue shopping on line with Lord and Taylor or driving to the nearest Ulta.

The store is dirty, restrooms are filthy, not enough workers to help in the show department. A mess

This is my favorite Macy's to shop at. I just love the new remodeling they have done. This Macy's have so much styles and sizes to choose from. All the employees greets you with a hello or goodbye. They go out of their way to help you, find what you are shopping for.

Been coming here since I was a kid. Great deals if you can find them. Be sure to use coupons whenever you can.

The store is well kept and pretty organized. Minimal clothes are thrown on the floor so that was good to see.

Place I bought dress pants and blouses when there's discounts. Good quality clothing but prices not as low as other department stores.

They've been changing the store I guess trying to make it better but its just taking too long and you can't really shop in there right now. You can't even find any employees to help you if you need anything. Really unorganized. Hopefully they finish fast! Before this the store was nice to shop there.

Love Macy's but this time it was messy and service was a little slow. Inventory was not up to par by far.

Fantastic customer service! Can't find an item your size, just ask & they will search which store does have it.

Expensive store to shop at, however you could see it in the quality of some of the clothes. Then again, if you know how to shop, you might be able to find the same clothes out in los callejones un Downtown LA. There are staff (specially thr one in cosmetic) that will make you wait before helping you, as it was the case when I went with my wife.

Great selection on the clearance rack, but not happy with the way the clothing is sorted.it's now SORTED BY COLOR!

Love this store, love the selection of women's wear bought a formal and party dress. Received an excellent price on the formal dress. The associates were very helpful. We later shopped for a casual button down shirt to wear for rehearsal dinner and did not find a great selection. Associate Brenda was very helpful.

Montebello Macy's is one of the cleanest Macy's I have visited this year which means I had a great shopping experience.

This Macy's sold me a pair of pants with a hole in them, one not for fashion. Went to return them and was told first I stole them and then that I cut the whole to return them. Nothing but a bunch of crooks. Never shop here unless you want to ripped off and insulted!

Very lucky to find shoes that I can walk with. The girl at the shoe dept was very nice thank you! She didn't stop until she found me something super comfortable and good looking shoe.

Your products are to expensive n targeted for grannies and back in the 1950's.get with the times we're in the 21st century