Macy's Watch Repair, San Francisco CA

They raised their prices a lot since the last time I went there for a battery change. $56 to change a watch battery. No, thank-you

Very polite and very confident I've been using this repair shop for over 20 years now is there's no need to go someplace else as long as they're in operation I'll use them

They wanted US$49 for the replacement of a battery! For the same watch and the same service I paid only US$15 somewhere else.

I came here to have a Tag Heuer watch bracelet fit. The watch repair woman was very polite and removed one link from my watch bracelet but the fit was quite loose. Another link was removed and it was too tight. She was not able to adjust the micro adjustment for some reason and so the fit was not quite right. I paid $45 for the adjustment and left anyway. Since the watch fit was not right after wearing it for a while and knowing she could not adjust the micro adjustment, I decided to see Setrak watch repair close by a couple of weeks later. He was able to remove the pin from the micro adjustment and make the watch fit correctly for another $45. I went back to Macy’s and explained the situation to ask for a full or partial refund because she was not able to fit the watch but unfortunately I was not given any refund. So my watch fitting sadly cost me $90.
This service location is fine if your request is straightforward but if your watch is not able to be fitted to your liking on your visit I suggest seeing Setrak close by as he is a jeweler and can perform what this location could not.