Magnolia Island Car Care

The car wash across the street highly recommended these guys, so I went there to ask if they could open the stuck sliding wooden door in the center console of my Mercedes SUV. They could have said they have to dismantle the entire center console and charge a fortune, but instead used a stiff wire to slip in there to remove a mask that got caught way back inside. No damage! These guys aren't looking to gouge anyone and will use common sense to fix things as inexpensively as possible. After they finished, the owner, Harut, asked me what I wanted to pay, and I said $25. He said OK and that was that. I can't imagine what the dealership would have done to me, so I'm so grateful to Magnolia Island Car Care!

The new owner Harut is the single best thing to have happened to this place, he is knowledgeable, trustworthy (which says a lot about a mechanic) and he will tell you to your face if he can fix it, and if he can't he will know who can! I will only be going here from now on

Harut has been great since he took over! I recommend this place to anyone who wants great, fast service!

The best of the best. Great affordable prices.
Thank you to Hurat and his team for replacing my Brakes and Rotors on such short notice!
Definitely returning!

New ownership! Farut was amazing. I took my BMW in and Farut was very professional and gave me a great price on the work. Once completed he showed me step by step what he did. Very honest and professional. So happy I finally found my new mechanic! Highly recommend this place.

**UNDER NEW OWNERSHIP**
Harut took over the shop in February and my visit March 27th 2020 was my first visit of the new year. I went to replace the breaks and rotors on my 2011 Toyota RAV4. The new leadership in the shop is all about education and professionalism. Wait time was 2.5 hours and cost just over $300 for front side.

Outstanding Job, service and brake job
Harut is very professional, thanks again for all the work.

Went for an oil change on my H3 hummer, they changed the oil and filter, and gave my car a nice car wash. Good service, great prices.

AVOID this place! Came here for an oil change and ended up getting my car towed back later that night for overheating! Car had been running like a champ before that. Of course they said it was just coincidental timing (other reviews also mention this coincidence). They did a check of the radiator and some pressure tests and said the radiator overflow reservoir had a crack and wanted to charge me $300 to replace that. They listed the price at about $50 higher than the cost of the part from other mechanics. At this point, it all felt shady and my other mechanic quoted me almost half that price for the same work when I called, so I ended up paying $70 for this first diagnostic and left. I took my car to another mechanic and he checked for the same leak. He worked on it and couldn't find any issue other than that the cap wasn't tightened all the way. He replaced my cap and tested my car and said he didn't see any problems. As a woman, the way they gloss over your questions and concerns is appalling. When I went back to request a refund for the incorrect diagnostic, I was told by a different mechanic that it must have been a mistake because the reservoir wouldn't cause overheating. So either they had no idea what they were doing or he was trying to scam me. Either way, it's not good. He laughed at me and my concerns, and made no attempt to understand or help. So now I'm $130 in on what should have been literally just a quarter turn and $15 worth of coolant. I won't be back here and will be warning people, especially women, to stay away! Much better mechanics around!

Bad customer service. My girlfriend went to check her battery that she bought from there. It was sold to her in August of 2016 and an employee told her it was a 5 yr warranty. He told her he would not have to see her until 2021. The employee told her it was the best battery the Megatron II. Basically took advantage. She went today and the employee Eddie said the warranty was 30 months. We told him that was not the case and that the employee that represented his business lied. He said that person was fired and there was nothing he could do. I asked for the manager number or schedule and he stated that he did not have a number and did not know his schedule. Eddie was not professional and at least they could take care of the customer since it was their employee who gave false information even though they fired him. We found the paperwork they gave and it said 4 yrs.we called the manufacturer and they were professional and told us to bring the battery and they would take care of us.

They did a great job: totally over-delivered on just a regular wash & wax for a large SUV. I could tell the tech truly was paying attention to detail.

Al and his crew will take great care of you and your vehicle. Then they send it over for an excellent car wash