Mancini's Sleepworld Alameda

Raquel was off-the-charts superb in every way: knowledgeable, helpful, patient, and informative. Terrific service in every way.

Suni was a great help! I appreciated her kindness and knowledgeability. I’m super excited for my new mattress!

I recently found Nectar mattress sale on an IG ad for the same mattress that I purchased for about $150 less. I called the store and they were able to price match it for me and refunded me the different. So hassle free. Thanks Mancini for saving me a drive out there. Customer service is excellent! Highly recommend getting a new mattress there!

We purchased a new mattress for our new place 2 months ago. The store had a variety of name brand mattresses, Purple, Casper, Nectar, you name it they have it in stock. The sales manager explained the us the different types of mattresses and the best ones for our needs. We eventually went with Nectar for the comfort, cooling tech and soft mattress overall. It had all of our needs to a nice deep rest. We tried several mattresses that day, and they welcome you to try it. I liked that Mancini's had 365 days return policy, if u don't like it you can return it anytime within that window. As well as mattress prices matches with the brand prices online.

After purchasing the mattress, there's $10 mattress recycle fee in which when Mancini delivers the new mattress, you can recycle your old mattress. We received our new mattress within a few days, the process was seamless.

The attention is very good and the people are very friendly. We took advantage of a good discount for Labor Day. The mattress felt very good and they make free delivery wherever we wanted, they also offered us the service of taking the old mattress to recycle it themselves, so very good! I recommend them, they also have beautiful and accessible furniture.

My daughter and I came in to find a matress, and Josh helped us. He made us feel very comfortable and helped us find the perfect matress. Very professional, patient, and knowledgeable. We will come back to get a second matress now for our grandma too. Really great place and great staff!

Good place for high quality mattresses and exceptional staff. Deliveries were on time, professional, and done very quickly!

Racquel is extremely knowledgeable about mattresses and how each will respond to your body and sleep style. We had such a positive experience and the customer service was top notch! If you are in the market for a new mattress head on over to Mancini’s.

Excellent professional and utmost care service. As a returning customer, I am pleased with Josh with his professionalism, patient and listening attitude.

Josh and his team made our mattress shopping an absolute dream! Shopping online is convenient, but nothing compares to the great service and relationship of a local vendor. Thanks a bunch Josh!

My Dad and I went in to shop for a mattress set for my Dad. The service that we received from the store manager, Daniel was exceptional. He was knowledgeable, courteous, and very helpful. We were going to leave and shop around, but Daniel gave us a great deal to avoid us from going elsewhere. With that said, I ended up purchasing a separate box spring and frame for a fairly new mattress that I have in my home so it was an unexpected added purchase. We left the store pleasantly happy with our experience. Hopefully the product and delivery will be as great as our store experience. A+ to Daniel!

If you need a great deal, great service and a great mattress, this is the place to go! Ron K.was so helpful with pointing me in the right direction on what would work best for my purchase. Ron and his manager were also able to help me make changes to my order after my purchase. Great place to shop for mattresses all around!

I just got a new bed, it’s wonderful. I was helped by Daniel, he was very nice and knows a lot about beds lol.

The store was really nice, lots of options. I think I’ll be back to get some furniture.

I called ahead to reserve a mattress topper for my mom who was visiting from out of town. I got in just 10 minutes before closing, and they were with another customer, but Ron stayed late to make sure I got it and at the quoted price, which was very affordable. I really appreciate the extra effort. And for the record I hate keeping people past store close!

Top notch customer service. People were very knowledgeable and helpful. If you are seeking a new bed and need advice, this is your place.

My husband and I bought a new Tempurpedic and adjustable base from the Alameda Mancini's. And let me tell you we couldn't be any happier with the excellent service and care from Daniel V. We had a ton of questions and concerns coming into this process. Daniel was incredibly knowledgeable and provided amazing customer service during and after the purchase. The delivery was fast and efficient. Any time we had any questions and called the store. If Daniel wasn't available, Racquel or Ron gladly helped us with any follow-up inquiries we had.

A mattress is a huge investment in your overall health. Don't skimp on something that you use every day. If you're looking high quality products with exceptional customer service, do yourself a favor and go to the Alameda Mancini's. Ask for Daniel, Racquel, or Ron and let them guide you to a better night's sleep.

Today my wife & I met and spoke with Daniel. He is very nice, supportive, informative and overall a great representation of what customer service is and should be. He helped us from beginning to end with finding and buying the bed we been wanting and looking for. If you're in the market and area, come here (Alameda South Shore Mancini's) and ask for Daniel. Lastly, we had great conversation and laughs of memorable times at Alameda South Shore mall. Thank you again Daniel!

10/10! Repeat customer - Raquel provides the best service! She is very knowledgeable about the different tempurpedic products and was very helpful in selecting the right bed. Would highly recommend her!

When the sales representative doesn't let you own your own shopping experience, does not explain details, but wants to put on a show, and if you interrupt them, they get offended and leave!