Matson, Long Beach CA

Very friendly service. Huge facility. The workers and office personal have a good system, but they are overwhelmed by the volume of trucks, which in turn makes off loading a bit slow. If your a driver headed there bring a lunch not an attitude.

Unprofessional service.
The container shipping agent gives information that they are waiting for green light from Matson to pickup the cargo!
When call Matson and ask for the container status they are telling you, pick up the container and no green light.
Unfortunately there no other shipping company to Hawaii, Guam etc.

One of your truck drivers nearly caused a crash and had the audacity to brake check me after cutting me off. You need to train or hire better truckers

Employees are great ingate and outgate clerks, roadability shop, the empty container clerks, but some UTR drivers need to slow it down, they be driving fast as if their heads are cut off. They see you backing up they need to yield to you until you are done backing up in the stall.

Typical container yard, you are not important to them, they don't care about you or the load you are delivering

I am dropping of a car. I came yesterday 3: 15pm, they working hours till 3: 30pm. Guard said they have some computer problem and I should came tomorrow morning. I am here since 7am and waiting for inspection vehicle already 2 hours.terrible service and spending time for nothing!

I've been holding off on this review since 1995. I had shipped my car from the Big Island to Long Beach.
My first view of my vehicle in Long Beach was with wires coming out of the hood, no speakers in the doors and my stereo missing. Matson said I shipped it in this condition.
I had also shipped 3 pallets. One was broken into and all of my compact disks (this was 1995) were missing among with other mementos.
It was a terrible experience that Matson took no responsibility for.
When looking at their reviews, it seems they have not gotten much better in 25 years. This time I chose to ship with Pasha freight. Never again.

No mention of the gas requirements for drop off. Completely wasted a day commuting to long Beach only to be told to go burn gas. Location was closed by the time the gas tank was a t the requested level.

This was by far the easiest car pickup I have ever experienced. Clear instructions, extremely helpful staff, and friendly security. I felt like I was getting the VIP treatment.

Very poor processing of shipping cars. 3 hours to xheck in a car. Are you serious? This business is flawed. Next time I'm looking for a different alternative.

I deliver here twice a day. All their workers have been awesome. My favorite port across the US! Thank you!

I have had really great Matson employees help me out. New to this pier and learning it. It's all about the attitude you bring in and don't let anyone's bad day ruin yours. We will only move freight working together.

Wonderful, friendly people made our experience personalized and streamlined. Matson ships Hollywood cars to filming locations in Hawaii.
Make sure you have no more than 1/4 tank of gas. Mahalo!

I worked 17 years in port of Long Beach Oakland best port best people work inside as a truck driver experience

Daughter was shipping her car to Hawaii. Make sure you follow whatever rules they say. No more than a quarter tank of gas or you will need to pay someone to cyphon gas out of your car and it is pricey. We didn't have to do it but someone did. I felt sorry for her.

Absolutely the worst experience as a transporter delivering 1 vehicle the sign says they close at 4: 30 I was here at 4.12 pm and they would not check in my car if your a transporter I do not recommend bringing anything here the crew is not helpful and they will tell you any excuse so they can leave early.