Mattress Firm Santee East

Samuel was GREAT.
He helped my boyfriend and I find the perfect fit overall!
He was extremely knowledgeable and considerate as well as mindful of our budget.
We greatly appreciate him

While my initial experience with Mattress Firm was quite difficult, the amazing store area manager, Jacob Sanders, really turned everything around! There were a ton of issues with shipping and even getting the mattress to leave the retailer, but Jacob really went above and beyond to be extremely personable, understanding, and helpful, even when I was upset about the misunderstandings in the beginning and the continual issues with delivery. He even went above and beyond his job to deliver the mattress to me when it would be delayed again. Thank you, Jacob, you’re the best!

Janet was amazing at helping us find a mattress for me and my wife. Very friendly and service was great. Delivery of the mattress is has a quick turnaround! Thank you!

I went into Mattress Firm with a simple question. The manager, Teissa answered the question with a smile and helped me pick out a great mattress and box spring combo. The process was quick and easy with absolutely no pressure. I’d definitely buy from Mattress Firm again.

We worked with Mark and he was very informative and helpful. He was attentive to us but not pushy or intrusive. It was a good experience. We bought a great mattress and base

I recently had the pleasure of working with Janet at Mattress Firm, and I must say that my experience was exceptional. From the moment I walked into the store, Janet greeted me with a warm smile and a genuine willingness to help. Her expertise and professionalism were evident throughout the entire process, and I couldn't have asked for a better salesperson to assist me in finding the perfect mattress.

Janet took the time to understand my specific needs and preferences, patiently answering all of my questions and addressing any concerns I had. She was incredibly knowledgeable about the various mattress options available and provided detailed explanations about the features and benefits of each one. Her recommendations were spot-on, and I never felt pressured or rushed into making a decision.

What impressed me the most about Janet was her attention to detail. She carefully listened to my feedback as I tried out different mattresses, making adjustments and suggesting alternatives based on my comfort level. Her commitment to ensuring that I found the right mattress for a good night's sleep was truly remarkable.

Furthermore, Janet's customer service skills were exceptional. She went above and beyond to make the entire purchasing process seamless and enjoyable. She provided me with information about ongoing promotions and helped me find the best deal within my budget. Her friendly and approachable demeanor made me feel valued as a customer, and I left the store feeling satisfied with my purchase.

Overall, I highly recommend Janet at Mattress Firm to anyone in search of a new mattress. Her expertise, professionalism, and dedication to customer satisfaction are truly commendable. She made the mattress buying experience a pleasant one, and I am grateful for her assistance. If you're looking for a knowledgeable and friendly salesperson who genuinely cares about helping you find the perfect mattress, Janet is the person to see at Mattress Firm

The representative was as helpful and attentive as we wanted her to be. No pushing us towards something we didn’t need. Answered our questions and we got exactly what we needed, at the right price.
Plus, I love that I can go by the warehouse and pick up the mattress rather than wait for delivery.

The Manager Teissa was Really helpful with explaining everything about the Mattresses we looked at, she made everything clear and easy to make our Decision, Thank you Teissa for the everything

Teissa was extremely professional and was able to find the previous orders i had. Great service and delivery time for my schedule. Thank you Teissa

Donald was very helpful, knowledgeable and made everyone feel welcome. I’d recommend Donald to anyone looking for a mattress. Thanks Donald!

Donald was great and patient. We found the perfect mattress for us. The price was right. Helped with finance an how to do that on my phone.
We will surely recommend Mattress Firm to people we know and recommend to ask for Donald.

I went into Mattress Firm today to look at mattresses not expecting much as far as customer service or information about pretty much everything. Donald the salesman turned it from looking at beds into being an enjoyable and informative experience. I myself am a salesman, and knowing all the tactics and tricks of the trade, I can confidently say he helped me find something I wanted instead of something that made the most money possible, and in fact helped me find the best deal for me. He was informative, kind, and enjoyable to talk to. Im glad I chose Mattress Firm. Wouldn’t go anywhere else.

Van is an amazing and exceptional employee. Thank you so much for everything! Super helpful and willing to answer all of our questions. We bought a new mattress, mattress pad, pillow, and low profile base. Highly recommend!

Janet took great care of us during our visit. She was very knowledgeable and patient throughout our conversation.