Mattress Firm Union City

Professionalism from a retail store is a dying art.atleast this was my experience. Went with a planned budget, don't sell yourself short and buy a budget bed. The prices for nice beds aren't that bad either, so get in there test out your future bed!

A big thank you to Mike, the Manager of our local store who listened to what we wanted and helped us put together a bed that included an adjustable platform as well as accessories. I can't wait until it's delivered. Customer Service was A+! We were in and out of the store in 25 minutes!

Mike was super helpful and answered all our questions. Didn’t rush or push us to buy a mattress. Very nice

Great place. Awesome customer service by Robert. Our experience was good. Robert was very helpful yet gave us enough space to pick the right mattress for us. They give 10 year warranty which is very nice.

Mike was very helpful. He made sure that we were well taken care of while looking at the different types of mattresses. Our purchase was quick and easy because of him. Thank you Mike!

We made the decision to visit the Union City Mattress Firm store and we are glad that we came in! Michael was extremely helpful as soon as we walked in and gave us his unbiased recommendation regarding a brand we had wanted to get. We walked out with a new mattress simply because of his recommendations. Will gladly go back to purchase another mattress with Michael again when that time comes again.

I went bed hunting right after work and was helped by Michael with courtesy and professionalism, we accomplish the sale in 20 minutes… very helpful… thanks guys.

Mike was an absolute gem, very knowledgeable and helped us pick the right mattress for our needs

Robert was excellent and understanding!
I recommend going to him for your mattress needs! Such a great experience and a great deal for our new mattress.

The item purchased was of very poor quality, the service was even worse, the rather large red headed gentleman had a very creepy vibe to him. Overall very unsatisfactory experience.

I really like this location. Friendly and knowledgeable staff. They let you take all the time you want to make the right decision.

This was my first big purchase and Robert was very helpful when deciding on a mattress and bed frame that fits my needs. He was very knowledgeable and professional.

We received Excellent customer service! Manager Mike assisted us. He was very knowledgeable, helpful & polite. Answered all our questions & reviewed a few different options for my mom. I would definitely recommend purchasing your next mattress at Mattress Firm in Union City, CA.

Very nice Sales person! Robert made us laugh and it hardly took any time to finish our purchase! Will recommend this store to family and friends!

Mike made my experience seamless and enjoyable. I went to test out mattresses and he was patient, informative, and listened to what I preferred. He even suggested timelines for discounts/sale items. I decided on a sterns and foster mattress. I couldn't have asked for a better experience.

Pros: great service, very professional staff, nice and welcoming
Cons: mattress I got was no good. After 2 months it’s sinking, which makes sleeping on it really bad. However it’s sinking “not enough” for warranty, so I ended up with $800 lost