McDonald's, San Diego CA

Terrible at the night. Staff is unfriendly and sometimes rude, when after 40 minutes of waiting, I asked where my order was, a guy named Gustavo just turned away and left. They say that they have a lot of orders and few people. Firstly, at least two people there only did what they went back and forth, but they could help other employees to speed up the process. But my god, why should the service suffer from this? Hire more people for the weekend. Or did you not guess that people come to you on Saturday night? Supervisors need to conduct trainings for staff, otherwise they forgot how to communicate with customers and how the company makes money. And in the end, where is your smile? Or are the good old days of smiling gone?

Fresh fries and nuggets. Better than the one in Pacific beach. Shame no dine in. Only take out. Bathroom is closed to public.

Excellent experience. Went through the drive-thru and met the kindest employee James. Now let me tell you about James. He was humorous and really made my McDonalds experience one to remember. He made us laugh unexpectedly which was quite a nice surprise. 10/10 would recommend befriending James as he is a wonderful and positive employee.

Seriously, this McDonald's is the WORST I've ever seen! Advertise themselves as being 24/7, but are always closed when I go at night. The staff is rude, and I'm always waiting for what seems like forever (usually 20+ minutes). The worst part about this place is that they consistently screw up EVERY order. Hell, half my order will be missing (like it was just now), and they'll flat out REFUSE to fix it.

Twice I ordered iced coffee from this location. Both times the iced coffee tasted horrible. That’s my last time going to that place. They really need to get their employees to pay more attention to the quality of food and beverage prep.

Back in the day Mickey D's commanded the overall burger experience. But these days their menu is bland. Number 3 on my list.

How is it possible for a McDonalds to be this bad! I have lived in PB for almost 20 years and this location has NEVER gotten an order right. Truly unbelievable

The food is ok. But the food was also already sitting out.m. But the garbage is overflowing outside and the ground outside is filthy. The workers look overwhelmed and overworked. There's a lot of garbage hanging out of the container. The bathroom smelled like it was cleaned with a dirty mop and pee. The woman at the counter was polite and nice. She makes this review higher than the one star this McDonald's deserves.

Dining room, tables and sitting area, bathrooms everything closed except for drive up. I drove 15 minutes to this place only to be disappointed that it is closed.

I've been here many times, usually after midnight as I work late. Recently, the majority of the times I've gone through the drive through they say that they're closed, but when I ask what their hours are they say "oh we're just closed for an hour"- this has happened to me at 2am last night, 4am last week, etc.

My issue is with the restaurant claiming to be open 24h even though it definitely isn't.

Had to buy a coffee to ask for the bathroom only to be told "it's closed. We're only open for take out" even though I walked into the restaurant. No amount of pleading would make the cashier budge on what to me was urgent. The standard answer of the age for any garbage policy today is "Covid".

Generally you know what you're getting when you go to a McDonald's drive thru, but not at this location! Burgers were messy and not stacked properly, fries were almost inedible - soggy and barely room temp. Hard pass, go somewhere else.

Hands down the worst McDonald’s I’ve ever been to. The staff made my pregnant wife pay to use the restroom and all of their drink machines were broken. Please get new managers and take pride in your customer service.

Lobby closed early and would not take our order in the drive through even though we were paying customers, clearly displaying their classism as we did not have a car. Encouraged two inebriated individuals in front of us to come back with in car (recommended getting a DUI).

Waiting time is way to long! Had to wait for about 30 minutes for my food. Thats not what i expect from this fast food chain!