McDonald's, Montclair CA

Sometimes the food is very cold or the bread is very watery and the coffee is not well made.
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Deaf unfriendly place. I just order via app and I arrived they act like something wrong with my order. Then I asked them what’s wrong. I told them can they type to show me but they don’t understand. I used obvious simple sign but they try not to understand on purpose and give me half filled large french fries……

Took like 15 minutes to get a burger and a chicken sandwich with fries. Nobody else was in line. Not sure what was going on

My number one pet peeve about this place is when you pull up to the window to get your food and they tell you to go wait at #5. So it seems like they're meeting their quota. The worse McDonald's I've ever been too. The staff has gotten a little better at greeting customers.

I was so disappointed with this McDonald's. Nuggets were stale, McDouble value Burger was dry, over cooked plus I had to pull over and wait. I asked for well done fries and got warm, soft fries.yuck

Great service and pretty fast with orders, usually gets orders correct more often compared to the Central location.

Apple fritter late Fri night drive-thru sweet snack turned stomach virus back in June this year 2023. My food came out great but my bf’s treat gave him a week and a half stomach flu issues.check your pastries! I did not forget this! Throw them out pass fresh date.

This McDonald's if you add more then 3 items your more likely get told to go to a number spot to wait haha it never fails but the staff is chill always given me my fries when they forget

If cone machine is broken, let customer know, don’t charge them and have them wait 30 mins to let them know you can’t get machine working

Terrible service, those who serve the customer bring a face, they don't have things where they should be

I order tru the app got there report been there 20 minutes they did not bring the food I went to the drive tru and it 20 more minutes with 4 cars in front of me, please fix this problem

Food normally is good at McDonald's but service isn't.although this McDonald's was ok compared to other McDonald's.

Play area always dirty tables always stick floor sticky they don't bother clean up in the trash cans r always full with more trash hanging out of it customer's service sucks

Waited 10min to be able to order
Employee make eye contact and turn around and ignore you

It’s a hit or miss when their ice cream machine is working or not
And for some reason we’re just sitting here in drive thru not knowing if the machine is working or not
This McDonald’s is very unprofessional

Very nice place to go for breakfast, the place is very clean and the staff is very friendly, everything is very delicious and they serve you very quickly and you don't have to wait long as in other places, I recommend them

Had us waiting 15 minutes for our food after the drive thru just to go inside and be told they forgot to bring it while also forgetting parts of our order

McDonald's is a great place to go with kids. The food is kid-friendly and the play areas are fun.

Worst service ever. Ordered mobile curbside pick up. Food never came even though the woman running ordered said it was every time I asked. Waited 45 minutes before getting out off the car to get a refund. Manager didn’t care that my kid was hungry and screaming. She tried to only refund me the happy meal part of my order? Even though NONE of the food came so she tried to scam me. She was looking at the order on my phone in front of her so she was just trying to scam me. These people are unprofessional lying theirs who broke my kids heart because she loves them so much she legit even knows their names she loves the apples there so much. Place was packed and dirty. I had only been I side a few times before and was shocked by how disgusting this place is. Don’t order here there is a Carls Jr down the side where the employees are kind people. I hope I can contact corporate about this. I have never been so angry and so sad.