McDonald's, Arcata CA

I ordered 5 double quarter pounders with n a whopper for my family n all the double quarter pounders were bloody raw so raw the boxes were soaked with blood only the whopper was cooked. N this is the third time I got raw quarter pounders. If I paid to turn them into meals they charge me like 150.00 that a lot of money n being served raw meat.disgusting.be careful check your meat.oh n once got half frozen nuggets. CHECK YOUR FOOD BEFORE YOU LEAVE.sometimes they're not to friendly.especially when it comes to big orders.

Slowest McDonald’s I’ve ever visited. My order was just fries. Backed out the drive through went inside and still 30 minute wait

This McDonald’s is not fast food, it’s slow food. This McDonald’s is the slowest one I’ve ever been too. It took 20 minutes to get a large soda. Foods good just very slow to get.

Well, they just decide whenever they want to close up early here. Multiple times I have placed an online order within the last hour they are open (I work graveyard shift), and multiple times I have arrived and sat in the drive through. No one talks to you, no one talks through the speaker, nothing. I had a line form behind me from us waiting. Finally I drove up to the window (where I sat for another 6 minutes until a worker acknowledged that customers exist, and they told me at the window that they were already closed. An hour early? It's just McDonalds so I wouldn't get upset over not getting anything, but I am frustrated that everything shows that this location is OPEN, the app and online hours show it as OPEN, your drive through has you as OPEN, and not a single soul bothered to inform any of us waiting that they decided to close an hour early. I placed my order on the app, and the app does not allow refunds. So now I spent my money on food I was not given. Extremely unprofessional guys, you wasted mine and probably others work lunch, when all you had to do was stop ignoring the line and tell us you closed early. Not hard.

It’s another McDonalds. Standard faire food, it’s what you expect when you choose McDonalds for a meal.

Wasn't able to order indoors and I was with my daughter. We went thru the drive thru and the lady was nice and the food was great

The only reason I go here is for the french fries for my son. There's very few things he will eat. But iv started making homemade french fries for him so hopefully now we won't have to go here anymore. Thank goodness because McDonald's is for some reason now charging restaurant prices for dollar store quality food. If anyone agrees please like this post and post one of your own. These greedy corporations need to hear this. These locations may be franchise owned but the prices and what they serve come from the corporate office is what I was told. The other thing that's been bothering me is the app they use. It is not a stable app at all. I have had my points saved up to over 7,000 3 times. It seems like every time I get over 7,000 points the app malfunctions and makes me sign in again. Every time that's happened I've lost every single point and I have to start over. I've asked what to do from the store as well as email. No points have been given back. Sometimes the app won't even open. Is McDonald's trying to rip people off? Because it sure seems that way sometimes with the app the ridiculous prices and the underwhelming quality of their food.

Chicken sandwich must have been left in the fryer a long time. Almost burned. No napkins in bag at drive through.

Of course, the Tea was sweeter and satisfying while in good company after a hard day's work.

1 Big Mac 2 fries and a sundae usually costs me about 14$ or so

This McDonald’s charged my card 283.88$ for that same order.

Gave me the wrong order because I drive a nice car, said thank you at the payment window with no reply and window was rudely shut. These people cant be upset someone has a nice car they chose to work at a minimum wage job.

We literally joked after we left here that this was the best McDonald's we had ever been to. The food was really remarkably tasty, especially the egg McMuffins. Would kill for this kind of quality at other locations.

I asked for large hot fries was given warm fries that had been done and sitting in warmer. Went to ask for hot fries after realizing this, and received another large cup of just warm fries after specifically asking for hot fresh fries.
1 star easily. What’s the point of ordering something if you’re not going to get it…even after repeatedly asking?

Hey it's Mickie D's, what stood out is the two lane drive thru remodel and staff who did the company proud with great service and fresh out of the fryer fries, qp with cheese was melty and hot.

I paid for 2 large fries and only got one. Didn't notice until it was too late to go back. Count your food before you go. There often are missing something from your order

Do the drive thru. I made a mistake and went inside. I was treated rudely by the manager. There is nothing inside but tables. No soda machine just tables. I assume it was due to homeless problem.
Stick with the drive thru.

My order was wrong on two separate visits. My third visit I arrived for coffee at 8am. They are supposed to open at 6am. The door was unlocked, but half the lights were off, and the registers were unmanned and not even in operation yet! The employee who noticed me finally, was clearly unsure how to help me seeing that they weren't ready to do sales yet. Apparently the manager was 2 hours late to work! So.the employee offered me my coffee for free since they were not ready to open registers yet.

We got the double fish sandwich, great fries and deluxe quarter pounder with great sweet iced tea.
The place was messy with shake on the floor, and it took a while to get service at the counter. But we ate in our car.