McDonald's, West Hills CA

Although they still have no dine in, their promotions are good and taste good. Coffee taste superb.

Long wait for an iced coffee and 1 happy meal. The coffee was pure cream, tasted like no actual coffee was in it. I had them fox it but it just tasted the same. Had to throw it away. The renovations to this location look nice though.

Cashier whom took the was very punctual and the older older man that gave us our very outstanding customer service really appreciate service thank you very much both was concern about our order thank you again

Local chill spot, nice service, foods normal for fast food. In the mornings there's a lot of seniors hanging out with their friends over coffee and a newspaper. Nothing really wrong, the place is a bit sticky though but they just renovated the place so it doesn't have that old McDonald's look anymore: (

Just left with my granddaughter the kids area was a mess dirty trays every where the trash cans were overloaded with trash no staff cleaning what so ever this was disgusting.

Order is usually correct. Sometimes in the morning the drive thru wait time can be frustratingly long but the people working there are friendly and try to get you through as efficiently as possible.

This place was good. Was clean. And Guess what.they had TWO bathrooms. Hallelujah.
The guy on the Cashier named MARK, was such a Humble, smile always on his face, Something you don't Normally see it among the McDonald's employees. And if they However smiled or Laughed, it will be among themselves.
Good Job Mark.

The past 3 times I have gone to this Mcdonalds and walked in around 10: 45ish pm, and was told to leave because they said they were closed, even though it says on the website that this McDonald’s closes at 11pm on Saturday nights. If you are hungry at night, this is not the place to go.

Usually overcrowded. Seen a guy shaving in the restroom with employees passing by ignoring him. I couldn't even wash my hands

It’s 9: 25 and still I haven’t get my order it’s empty and the employees are just talking to each other like nothing it’s happening! I would never eat here again!

While trying to ask for the specials the cashier seemed to look down on me. There was no one behind me so she could have been helpful.not coming here again

I had asked for the 2 cheeseburger meal and asked for extra pickles on both of them, but instead of what I had ordered, I got 2 cheeseburgers with the the bread, meat, and cheese. There were literally no condiments at all. No ketchup, no mustard, no onions, and absolutely no pickles at all. I asked for extra pickles not to take everything off the burgers including the pickles. This wasn't the first time something liked that happened to me there. Completely incompetent staff and management here.

Above avg McD location. Above average service most of the time. Drive through can be inordinately slow on occasion. When busy, they may relegate you to wait zone purgatory. Generally more appealing location than the vast majority of McDs.

SLOW Drive through. Been in line for over 15
minutes! November 3,2018 (7: 17 p.m.) I am in an extreme hurry but can't exit lane!

Disappointment chicken nuggets and fries were stale and felt like they were left out all day. Made my stomach hurt. Throw most of it to the trash.

I love going to this McDonald's, the staff is always friendly and kind. The playground is so much fun, my boys love coming here.

Very bad service, take like 15 mins to take my order, and when the manager take my order she do wrong the frechfries was super salt i always came here with my daugther but today was really bad

It's ok. They have a remote for the soda machine. They use the remote when your friend buys your drink or someone other than yourself buys you a drink and you try to go for a refill they turn the soda machine off.

Best smoothie in town, hands down. They don't add any extra syrups or sugars in it, all natural which is hard to find!

Employees were very friendly.
It has playground for kids.
Also, it was pretty much clean all around and restroom don't have locks which was really great.