McKinleyville Animal Care Center

WARNING: This facility over-charges for service on Sunday, not just the price to see your animal, but everything they can. I'd avoid this place.reply to
MAC manager:
I've managed facilities and staff before, and I recognize when actions are driven by greed. There's no additional cost on Sundays – no extra pay for staff, no increased electricity expenses. Charging $100 or more on top of regular fees, especially for services like X-rays, seems unjustified. Other services don't differentiate Sundays, and you don't even pay overtime to your staff on that day. This feels like an attempt to pad pockets rather than a fair practice. I won't be returning to your facility, as my $275 payment revealed no added value and only highlighted what seems like a profit-driven approach. It's disheartening to think that the well-being of animals might be overshadowed by financial gains.

You did nothing for the money I paid.

We had numerous unpleasant experiences at another vet (Sunny Brea) in the area so much so that we were willing to risk going to another vet we were unfamiliar with when we needed an emergency visit when we realized our dog was suffering from something. Thankfully we made the right choice! Everyone I interacted with was kind, respectful, supportive & helpful. The doctor and vet tech was extremely thorough & communicative during the entirety of the visit. They answered every question and was very informative despite their busy schedules. They weren’t condescending & didn’t make me feel like I was an inconvenience. They also wanted the experience to be the least invasive and most comfortable for my pet while being the most cost efficient for me to figure out what was going on. I truly believe they properly diagnosed & treated my pet which was very important to feel since the previous vet had diminished my confidence in competency before. We believe Noodle is on the road to recovery thanks to this incredible staff! We finally feel like we’ve found a vet we trust & look forward to being a part of this pack that will truly care about our dogs over the money they make.
Thank you from us & our Noodle boy.

Running a Veterinary Clinic is incredibly hard. No place will always be able to make everyone healthy or happy. But for many years now these people have always done their best by us. Good times and bad they have always tried. They have also lost some great vets, but still retain some excellent ones.

Dr. Stegmeier is hands down the BEST vet at Animal Care Center! Quality care and patience with our huskies. Going to the vet isn’t usually pleasant for the dogs and having a vet that doesn’t make them feel rushed makes all the difference. Highly recommend him!

I would caution anyone against taking your pets to this vet. I had an appointment scheduled for 2 months and the day of the appointment they canceled it. Left a message. Apparently they did not call the correct number to cancel. I went with my cat to the appointment and they were ticked off at me for not knowing it was canceled.i updated my number and still they send reminders to the old number. So I went to Myrtle town vet and got my cat an appointment. Turns out my cat has a heart murmur that McKinleyville animal care center failed to diagnose. I am happy they screwed up my appointment because I finally saw a good vet who actually listened to my cats heart. Avoid this vet if you can. Poor management and I don’t think the vets they hire are very good.

Dr. Schmall has consistently been thorough and attentive in the care she provides to our pets. She listens to my questions and concerns and really takes the time to answer them, which is everything when you're worried about your pet's health. Highly recommend.

Brought our sick cat in who was very lethargic and drooling. While we were there the power went out, employees seemed in a hurry to get us out of there. Sent us home with charcoal supplements and said it should be fine. Two days later and our cat passed away. And we had been following the instructions they gave us. He was not thoroughly checked out and I believe if he had been he could have been saved.

The staff is fantastic. They're kind, patient, and easy to work with. I appreciate the vaccine clinics as thrift a fantastic, affordable service for the community.

Did a C-section paid $1700. (06) months later went in for another one and because I didn’t have $2500 cash deposit they turned my dog away who was in distress horrible place to double the cost and not care for the animal before there money is a disgrace The estimate I received was 28 to 3300 I was told I had to have 2500 cash deposit or to take my dog and leave I go to church and it’s not ok to lie on the response you just have that’s sad GOD SEES ALL THE RESPONSE IS COMPLETE LIE SHAME ON YOU if ur the owner

Great staff and price is fair. Getting your dog spay and neuter go here cheapest local with out having to wait 3 months. They also did great with the stiches and didn't make me pay a whole bunch more for his meds.

We have taken both of our dogs (a 3 yo staffie and a 10 yo border collie mix) to McKinleyville Animal Care, and we’ve been very pleased with the services and care.

The staff are very friendly and professional, and the vet we’ve seen has been extremely thorough, knowledgeable, and trustworthy. She has always been able to answer all our questions and give great care advice and direction for us to navigate our let’s health issues and needs.

I absolutely recommend you check them out should you need per medical care!

I have enjoyed going to this vet over several years with both of my cats. The employees are friendly, and doctors appear to truly care about my pets.

Great vet. My dog Sheba is not troubled by going there, they are kind to her and she knows it. Her appointment was on time.

Best end of life home care. They went above and beyond to ensure our pups comfort as well as ours. Respectful, caring and almost invisible, just the right combination for saying farewell. Thank you to the staff and doctors who supported us through a challenging transition.