MDTECH Appliance Repair, Irvine CA

We had a new Dryer delivered and installed by Home Depot on Wednesday afternoon while I was out of State. Tuesday morning I received a call from the cleaners informing me about a STRONG smell of gas from the new dryer indicating a leak. Having spent over 5 hours on the phone with Home Depot without any luck I decided to use Yelp and seek urgent help. MDTECH Appliance Repair were very responsive and attended and fixed the leak for me immediately. Great service and highly recommended.

Paul was wonderful. Called with a refrigerator problem and he came and fixed it the same day. Very happy with this service!

Dryer repaired through our home warranty company. They were quick to book the initial appt, great follow up with the warranty company. Got the parts authorized and repaired it really quickly. Great service - thank you!

This is one of the most blatant acts of trickery and theft that I’ve ever encountered with a business involving repair and installation in my entire life. I am not using hyperbole; please take a walk with me here and read the following so that you can be prepared to fight back against businesses like this that take your kindness for weakness.

I’ve been living out of the country since 2010 in Hong Kong, and the tenants that we have living in our condo currently pay directly to any technicians that come to the condo for repairs or installations. I will arrange the technician after asking questions and fetching a quote, and then the tenants will arrange to be home during the time the technicians some to do the repair work needed at the condo.

I informed my tenants about the upcoming job, which was quoted at $150 — and I even asked our tenants to give a $20 for a tip provided the work goes well, and ONLY if the work is confirmed as complete and guaranteed, as agreed in our Yelp communication with MDTECH prior to arranging the microwave installation.

What Pavel did was take advantage of me being out of the country by adding a remodeling fee of $87, even though the cubic space was identical to the previous microwave that was installed there. There was no reason to do this. Even the officials at Home Depot made this assertion when they came to drop off the microwave unit itself, so MDTECH took advantage of a situation and added this fee for no good reason at all.

They also added a base repair fee of $20, which I can live with, but again, something that was not mentioned as a possibility for fees with the entire job.

Oh and then the diagnostic fee of $69. Pavel just failed to apply that fee towards the sum total of the cost of the job. What he could’ve done at the very least was indicate that the diagnostic fee was added but then subsequently deducted on the invoice since the job was actually performed and completed. So another act of dishonesty and that is beyond unprofessionalism - it’s just plain shady business practice.

So to summarize, Pavel took advantage of a situation of knowing that the tenants do not know the amount of the quote he gave me, inflated the price with unnecessary fees (or fees that he decided to COMPLETELY leave me in the dark about), and had them sign. Almost $300 for a microwave installation, and the unit itself cost a little more than $400!

BUYER BEWARE: Shame on you MDTECH for this blatant act of criminal theft. I plan to take this matter to the BBB and Consumer Affairs, followed by whatever else necessary so that others do not experience what I have.

MDTech technician Paul is excellent problem solver. In less that 10 minutes figured out were problem is and repaired my 17 years old Maytag refrigerator in 5 minutes. Excellent job Mr. Paul!

I called late in the evening they came out the following day and repaired my dryer on the spot. I was so happy to have it running great again. I watched him take it apart and he vacuumed inside and made everything perfect!

Good thing we found Mdtech on Yelp, they fixed our refrigerator issue. I will recommend this to my friends.

Serge was on time and explained everything so clearly. He was quick and did a great job of clean up afterwards. Excellent service! Great communication and follow up!

Amazing experience! Installed a Vent Hood in my kitchen! This company was very responsive and quickly came to my home to get my kitchen remodel finished! Highly recommend!

Reasonably priced, professional, and quick to respond. They were able to come out the same afternoon. They offered a $65 fee to check out the problem that would be applied to the service fee if I decided to move forward with the repair. The repair was cheaper than a replacement microwave and the hassle of shopping for new one and incurring installation fees. Would definitely recommend them to family and friends.

Serge has been to our home several times over the last year. Each time he came to diagnose and repair a different appliance. He was always on time, clean, very professional, very reasonably priced, and patient. We highly recommend this appliance repair company!

Paul diagnosed and repaired my microwave efficiently. He was focused on the job throughout the visit, tested it to confirm it was working, and was fair on price. Highly recommended.

They were great, the only thing I did not like is that they would not call to make an appointment, they just sent out emails to confirm the appointment the day off with no heads up.