Mechanics Bank - Atascadero Branch

Branch manager is hostile, passive aggressive and not customer service oriented. More interested in enforcing rules than helping customers. There are much better places to bank than this mismanaged place.

4/3/2023 They dont make it easy to bank here, that's for sure! Service & convenience were bad before COVID hit in 2020 - now they are much worse! This branch is constantly changing hours & I see that they've gone back to the Mon - Fri - only nonsense & the only open from 9a to 5p nonsense. They USED to stay open til 6p on Friday's. This was very convenient for me because I usually can't get there til after 5p! If I'm not mistaken, they also used to have limited hours on Saturdays! The WORST feature about this bank is their debit card. They mandate that you must have a SEPARATE code/password to shop in stores, , to use their ATM, to bank online & to call the automated system to get info about your account. That's a LOT of passwords to try & remember & also which goes to what. Who does that? Even worse. ALL of your debit passwords EXPIRE EACH YEAR! Does Mechanics notify you of this? Of course not! Surprise! You find out the hard way when all your transactions are declined while you're shopping in a store or online or standing at their ATM after 5: 00 pm desperately trying to get cash. Ive had enough, so I no longer use their debit card. When I need to bank with Mechanics (their 5th or 6th name change since 1998), I just go inside the bank to avoid hours of frustration. The good news for me is that Mechanics isn't my primary bank I only keep the account open for personal reasons.