MED7 Urgent Care Center

Dismissive/rude.indifferent bla bla bla.keep searching people. There are good urgent cares out there.

Absolutely horrendous and an obnoxiously long wait to see someone. What a waste of time and energy. Get treated somewhere else.

I have insurance so I paid the co pay, no problem. BUT if you dont have insurance then they will charge you 178$. If you read on the internet MED7 is a rapid result covid tester I will say right now it is not. If you are going to pay for a test you mine as well pay anyone else for an actual rapid result test. This may not be MED 7 fault entirely because they use LABCORP but when you go in the doctor will tell you 2-7 days im on day 4 or 5. The reason I am getting the test is because a buddy popped positive and the kicker is his test from a different place had results IN 2 HOURS! I will say the people working at this med 7 were nice, polite and all that so dont take this as a knock to go there for anything else.

“WORST CLINIC” I’ve personally ever been to. “PEOPLE” who work there are “NICE” but management is beyond “SLOW” (wait of 5 hours just to get one “X-RAY”) and place is “TOO OVERPRICED” for the service you receive.and now it has been 2 WEEKS and I still HAVEN'T HEARD about my X-ray RESULTS and PLUS when you call them and sure you wait again and get don’t expect “PROPER HELP”.
P. S - please pull your management together becoz we need you #DoctorsAreGod

I came in to take a Covid est. The receptionist ignored me as I stood there for 15 minutes, nobody else was in front of me. She didn't even acknowlege me and/or say, I'll be right with you. The assistant was rude and I told her to stop snapping at me then she blamed it on Covid. Wow! I told her I don't care I am a patient you treat me with care. The doctor came in and was rude and cold I even tried to make a joke in light of the situation. I felt like cattle.t was all business and unbelievably stale. What happened to good " bedside manner " and nice people in doctors offices Med 7 and Carmichael is the worst.

I went there to get the Covid testing and was told that the wait time is 3 to 4 hours? ! Nope, I'll try another place

Showed up with pre employment work documents for a physical, drug test, TB test, covid test, I expected to wait. But. After filling out paperwork on a clipboard that didn't exist for me and the 9 people in line socially distancing until it didn't show up until after we didn't know we needed it and I had been waiting in line for 35 min, witch told me, means the lady in the front who grabbed the same thing I had been waiting for, had been waiting much, much longer. I'm not faulting understaffed clinic, I'm faulting lack of direction and the fact waiting for 3.5 hours when I was told 2.until I was seen. I heard multiple people say there's not a clip bored with paperwork, nor there was not any signage saying fill this out first. Also I was never given a fob that vibrates and told to wait in my car. The woman just said wait and your name will be called, I counted 5 people that showed up after me and were seen after being told I should be next after only asking once after 2.75 hours I would be next. They're customer lack of care is a joke. After them finally admiting me the process took 25 min.

I left today after waiting outside, in the cold, for 45 minutes. I watched at least 8 people go in while they made me stand outside. I was trying to be respectful of their procedures in light of the pandemic. They refused to make an appointment and I couldn’t check in over the phone and wait in my car. I won’t be back. I’ve gone there for other things in the past and had poor but not pathetic experiences. I’ll drive out of my way to use a different clinic. Don’t go here with even nominal expectations- you’ll be disappointed.

Dr.kraft and staff told me to come up to the office while having covid to pick up a paper and when I get there to do so he yells at me and says I should be home quarantined and a bunch of other stuff all yelling while I’m sitting in my car sick as a dog.

The staff is nice enough but seem very disorganized. Only walk-in available for Covid testing and it took me about 3 hours to finally get tested.

If you need a physical copy of your results you have to go back in, which takes a while for them to find. Somewhat frustrating when many people I know have received their results via email. The last place I wanna be again is in a waiting room at an urgent care to receive my negative result.

Doctor Did not spend a minute to check my son. My Son a doctor appointment next day but my son having a lot pain in tooth gums because of swelling, went MED7 Carmichael on Saturday (11/1/2020). My son is four year old had teeth gum swelling and fever called (Herpes simplex). Nurse tested the saliva and doctor came looked at lips of son told it canker sore and prescribed medicine Magic mouth wash which is not available in CVS and Walgreens. This medicine is available only compound compounding pharmacy they are open only on the weekdays, I called MED7 told that it is available any pharmacy please suggest alternate medicine after an hour they called to nearest cvs pharmacy prescribed Prednisolone (It is a steroid medication) 15 mg/5ml SOLN. I got the medicine from pharmacy around 5pm. It is so bitter taste when I gave to him, he vomited. Going to this MED7 is waste of time and money. From this I came to know that MED7 does not have experienced doctors for kids. Before giving medicine to your kids please check online does it good or not. Please share the email or online link where people can share feedback about a doctor.

Everything I've read was the covid test is supposed to be free in the state of California. 187 dollars later from this place.

Med staff friendly and courteous. Answered questions. Safety during these times important and given great option.

You have to wait for a long period of time for a simple test, and they have the worst customer service.

I was told by receptionist it would be about a 30 minute wait for shots, turned into 2 hours 30 minutes, nobody came in with an emergency, then I would understand the delay, when I finally said something the lady said oh your still here, sorry 5 more minutes 30minutes later they called me and my 4 and 8 year old in. I said I could come back tomorrow anytime between 8 a.m. To 8p.m. But she just said it would be just another 5 minutes. Liar.

Got a nasty slice on the leg and needed stitches. I went right in, no waiting. Attentive staff. Very COVID-19 conscious and physical distancing enforced. Doctor Gonsalez was hilarious and told jokes to distract me. The entire staff was friendly, efficient, and professional!

I had my COVID test here and received the results within a week. Professional, friendly staff. Would recommend!

Worst Med7 in the Northern California region. Pathetic staff and service.
Expect to wait 3-4 hours.
Go to the roseville CA location for better service and convince.

178$ for a coronavirus test. This place makes me sick to my stomach. Good bye. Never coming back.

I arrived with what I thought was an infected boil on my back the size of a golf ball.
It turned out to be a ruptured sebaceous cyst.
Dr Kraft went to work on it immediately, performing the surgery to remove it.
I cannot say enough about doctor Kraft, he is kind, knowledgeable, professional and very caring.
Thank you sir and to all at med7