Mello w David MD, Glendale CA

I now have to get a surgery that has a low success rates if the primary cause is not addressed. Failure of the surgery will result in another surgery which uses a reproductive organ to excrete waste out of. The primary cause was never addressed and still is not addressed. My severe symptoms were minimized by Mello (the son). I was not informed of my pelvic floor & gastroentero health risks given my (1) designated sex at birth (2) age (3) diagnosis (4) medications (5) menstrual stage in life (example peri menopausal). There is no pelvic floor modals highlighting the differences between the female and male pelvic floor.no posters of the types of prolapses and symptoms associated for male vs female, no Bristol Stool Form Poster, and no gender neutral help line poster for sexual assault victims. No option for a female nurse to perform “back end” exams. No LBGQT+ flags are posted in his facility. As my symptoms got worse so did the staff.

I loved Dr. David Mello's calm and collective yet extremally professional and confident attitude. He made my wife and I feel we were in good hands and more importantly he gave us hope.in fact he told us I only have 5% chance of having cancer which made the car ride home more nervous since we where in more of a risk of getting into a car accident then me having cancer. As far as the staff I have noting but admiration and thanks for each and everyone of them.

I have spent 2 months trying to even make an appointment for a procedure. Have my authorization. Left numerous messages during office hours and never received a call back. Finally got ahold of office staff and was told Dr.needed to review my info to see if I needed an office visit first or we could just schedule procedure and to call back on Monday (I called on a Thursday). When I called back I was placed on hold for 20 minutes then hung up on. I called right back and office was closed for lunch. So unprofessional.

Dr. David Mello is an exceptional physician, after multiple visits to the ER he was the only Dr who figured out what was wrong with me, he takes the time to explain my health issue and plan/procedure needed to resolve the problem. I appreciate his conservative approach-only doing procedures ethically needed. He and his office staff’s attention to detail alleviated my concerns with my health- I knew I was in the right hands for treatment. I am ALWAYS able to reach the Dr and his staff- return call within a few hrs. Both Mary and Nicole explained the process and what to expect. Mary (intakes) was very thorough and expressed compassion towards me, she identified the urgency of my issues and scheduled me right away for a consultation w/Dr. Mello. Within 1 week Nicole booked my procedure-efficient; explained all to expect in preparing for the day. The nurse Dennis called me the day before to discuss preparation and answer any questions/concerns. Dr. Mello provided a f/u call to make sure my issues were resolved. From start to finish my overall experience was wonderful I have never felt sincere kindness and concern towards me in identifying my health issue and resolving it. Dr. Mello is the only physician I will trust to treat my elderly parents. His facilities are clean and organized.

Even on a good day I could not justify awarding and single star to Dr. Mello or his supportive staff. Horrible bedside manner and terrible office staff. I have spent more time calling and being placed on hold trying to get my procedure results than the time it took to actually do the procedure. I will never go back to this office for any procedure ever!

Dr David Mello has been helping my family for years. I have friends that work in the field so when I asked for a recommendation, They all said Dr Mello.

I then went on the reviews and saw so many horrible reviews and it made me extremely worried but I just thought, "worst comes to worst, I won't go back. " We seem to forget that when people are happy, they usually don't post a review but when you're upset, it's the first thing you do.

This is a GI office and I can understand people not wanting to share about their GI issues while raving about their Doctor. Or, they're not from a generation that knows how to post reviews.

So, with that being said, Dr Mello figured out my issue right away and was very kind, knowledgeable, and straight to the point. He had me go in for an outpatient procedure and immediately started me on meds. He remembered my family members and even said to say hi which is pretty rare of a Dr to remember patients from years ago.

Don't let angry reviews be the reason why you don't see him because there's a lot of happy patients that haven't posted a review about him but will tell you in person that he's the best of the best.

They call for the reminder 1 MONTH 10 DAYS prior your appointment, and if you don't show up on appointment day they charge $35, even though I called to make another appointment

From yesterday I am trying to reach out the office receptionist no one answers the phone or hung out on me,

Worst experience I have ever had with any medical practices.
1) came to have my covid test as instructed but when I arrived to have the test I found out my procedure appointment was never sent to keck hospital.
2) at keck the admitting lady kept calling me by a wrong name.
3) appointment at 930 a.m but didn't get to see the physician till 1030 or later on the day of my procedure after 30 plus hrs of fasting.
4) The male nurse at the operating area talks behind patients back thinking we can't hear him. (Bald Asian male)

All the negative reviews about this doctor is true. I was desperate and vulnerable with my condition but he just rushed me out just because my insurance is not up to his standard. Never had a doctor mentioning my insurance information this many times in such a short visit. I wish he refused my appointment so I could’ve tried and get a different doctor. What a waste of time. This review is regarding David Mello.