NEAREVIEW.COM

Mercedes-Benz of South Bay Service Center, Torrance CA

Address 3311 Pacific Coast Hwy Suite A, Torrance, CA
Phone (310) 513-5300
Hours
Monday7:00am-6:00pm
Tuesday7:00am-6:00pm
Wednesday7:00am-6:00pm
Thursday7:00am-6:00pm
Friday7:00am-6:00pm
Saturday8:00am-5:00pm
Website www.sbmercedes.com/service/index.htm
Categories Car Repair and Maintenance, Auto Air Conditioning Service, Auto Body Shop, Auto Glass Shop, Auto Repair Shop
Rating 4.8 20 reviews
Similar companies nearby
Everyonesgarage Porsche repair — 25219 Vermont Ave, Harbor City, CA
Jiffy Lube — 2271 Pacific Coast Hwy, Lomita, CA

Mercedes-Benz of South Bay Service Center reviews

20
Sort by: date highest rated lowest rated most helpful
Kevin
January 29, 2024 5:57 pm

My service rep was outstanding. He kept me informed during the time car was service. Great job!

Fawzia
January 29, 2024 11:30 am

I'm always very grateful and appreciate it to my service advisor Amilcar mejia. He's very helpful and professional every time I take my vehicle for service.

Syann
January 26, 2024 8:41 am

Hey have good service I wish they would’ve vacuumed out my whole car and not just the floor

Noemi
January 25, 2024 2:05 pm

Linda always takes such good care of me. She had my car in and out for maintenance and breaks. She always follows up and makes sure I was happy. Will 100% keep coming back for all my future purchases as long as Linda is my service advisor!

Cristian
January 24, 2024 7:51 am

I had my appointment at 10: 20 am.and it leaves at 2: 40 pm.a long time actually.it would be more comfortable if they had more staff who spoke Spanish.everything else. Good

Tess
January 23, 2024 1:23 am

The service department at Mercedes Benz Torrance has a good vibe. Everyone is friendly and helpful.

Donnell
January 21, 2024 6:45 am

Each time that I've taken my car in for service it's been a pleasurable experience and this time has no different. My service representative Chris is always friendly, personable and a pleasure to work with.

Kennis
January 21, 2024 6:17 am

Ivan was great! He listened, researched and took immediate action. His customer service represents a high quality standard. I was impressed with his demeanor, integrity and a great positive smile. Thank you sir!

Leora
January 19, 2024 9:33 pm

Always a pleasure having my servicing done at South Bay Mercedes! Friendly service, with quality work!

Miguel
January 19, 2024 6:33 am

I'm a bit disappointed because I ask the customer service guy if they can rotate my tires which wasn't done. I took my car in for a wheel alignment service

Muqtadir
January 18, 2024 11:06 pm

The service at Mercedes Benz of South Bay, was a special experience from the time I pull in for service until the time I pull out. I thought I was on a date. Frank the service advisor was very knowledgeable welcome me like I was at home, I received thorough information on my vehicle progress and a complete Recommendation on the service I need now and in the near future. Mercedes Benz of South Bay treated me like I was family by offering me refreshments while I wait and I was able to be entertained by Television that they have available for for all their clients in two separate areas. Let’s not forget the accessories that they have on display and the showroom is to die for. My experience was exceptional. Thanks Mercedes Benz of South Baay.

Anne
January 17, 2024 4:07 am

I really have to give a shout-out to Linda at Mercedes South Bay. She has been the most caring person I ever seen at this place. Not only she knows very well her job but she also really care about her customer. I had good services before but Linda is absolutely my favorite person to go! Professionalism and care is exactly what make me feel really happy about writing a review on someone. Thank you Linda. I really appreciate you.

Kirk
January 16, 2024 7:08 am

I brought my Mercedes in for a minor recall repair. I was told it would take about an hour, so I decided to wait on-site. I was pleasantly surprised to find it ready sooner and I was on my way.

Michael
January 14, 2024 3:44 pm

I always receive a good professional and courteous service at MB of South Bay Service Center. More lately Juan Raymundo has been my reliable and knowledgeable advisor and coordinator of services. He understands all the car mechanics and explains it well. He advises on needed vs desirable services and repairs. As an engineer, I appreciate all of the above.

Nemiaya
January 04, 2024 9:37 pm

Amilcar is the BEST Service Advisor I've ever experienced.
His service levels always exceed my expectations. He is a real person who cares about his customers. I highly recommend using the Service team at Mercedes-Benz South Bay, If you go there for the 1st time, please ask for Amilcar he will take very good care of you.

Marina
January 04, 2024 5:34 am

I Always go with Sonia, she is very kind, educated, very professional with her work and realible

Daren
January 02, 2024 12:07 pm

Great experience, everything went smoothly. Service agent was very knowledgeable and work completed on time.

Martha
January 02, 2024 2:37 am

My experience in Mercedes Benz was expectacular amazing.knowing that my bill for service my ca, which I am very satisfied with it, was going to be high, but I was offer a new method to pay it, without any extra charges which I love it, and in appreciation to it, I recommend Mercedes Benz'car to anyone, it is affordable car to buy

Fatima
December 28, 2023 7:44 pm

My experience with Frank Perri the Service Advisor was Excellent!
Frank is very Professional and Knowledgeable. He always goes above and beyond to satisfy my needs in a timely manner.
I would recommend my family and friends to South Bay Mercedes-Benz.

Briana
December 19, 2023 4:01 am

Absolutely love my service advisor Emily! Thank you for making everything so easy and getting me in and out in a timely manner:)

Add review