Metro by T-Mobile, Sunnyvale CA
| Address | 617 Caliente Dr Ste A, Sunnyvale, CA | ||||||||||||||
| Phone | (408) 743-5956 | ||||||||||||||
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| Website | metrobyt-mobile.com | ||||||||||||||
| Categories | Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider | ||||||||||||||
| Rating | 2 4 reviews | ||||||||||||||
Nearest branches Metro by T-Mobile — 400 E Santa Clara St, San Jose, CA Metro by T-Mobile — 1698 Story Rd Ste 60, San Jose, CA HOOKUPS - Lycamobile - Metro by T-Mobile Authorized — 39475 Fremont Blvd, Fremont, CA, United States Metro by T-Mobile — 1060 S White Rd Ste A, San Jose, CA, United States |
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Similar companies nearby iPhone Repair & Unlock Center — 1511 S La Cienega Blvd unit a, Los Angeles, CA Xfinity Store by Comcast — 4104 Grafton St, Dublin, CA Verizon Authorized Retailer - Victra — 15100 Hesperian Blvd #210, San Leandro, CA Verizon — 980 Camino De La Reina Spc 3, San Diego, CA |
Metro by T-Mobile reviews
4Visited this location on the 20th and got a horrible experience right off the bat. I didn't stay longer than 2 minutes. The one worker was sitting in his chair, didn't even get up when I enter. Didn't notice him at first and when I did, I had to approach him to which he finally greeted me. Lazy right off the bat. And then I asked for help to cancel a number because my phone was unable to turn on and call, to which he said they can't do in-store. Which is a complete lie because I've done it in store on different occasions before. He was seriously lazy. He said I need to call myself. I told him my phone is unable to make calls so I can't do it and he said I don't know what to tell you. Yea I hope this man gets fired. This is highly unacceptable. So negligent
I had a similar experience as another customer and was charged 80 just to do one thing. I needed help with something and the guy that works the evening shift was very rude to me. He said I can do it myself and save money but because I'm disabled, I needed help. Don't go here in the evenings. He needs to be fired from this job for poor customer service.
Elizabeth is the greatest sales rep I've ever come across. My wife and I came into her storeNeeding new phones. She immediately hooked us up with the best value and quality phone. She skillfully transferred all our dataAnd apps. She happily answered all our questions and we were out the door in record time. A+100% Satisfied
The guy who works there is not helpfull at all. Charged me $80 for changing Sim card. To save yourself some time and money visit other store and stay away from this store.