Metro by T-Mobile, Lemon Grove CA
| Address | 6967 Broadway, Lemon Grove, CA, United States | ||||||||||||||
| Phone | +1 619-466-6862 | ||||||||||||||
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| Website | www.metrobyt-mobile.com/storelocator | ||||||||||||||
| Categories | Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider | ||||||||||||||
| Rating | 1 1 review | ||||||||||||||
Nearest branches Metro by T-Mobile — 6090 University Ave, San Diego, CA, United States Metro by T-Mobile — 2935 El Cajon Blvd, San Diego, CA, United States Metro by T-Mobile — 139 Jamacha Road, El Cajon, CA, United States Metro by T-Mobile — 648 E St, Chula Vista, CA, United States |
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Similar companies nearby Boost Mobile — 4124 University Ave, San Diego, CA, United States Cricket Wireless Authorized Retailer — 4679 University Ave Ste B, San Diego, CA Cricket Wireless Authorized Retailer — 5971 University Ave #303, San Diego, CA, United States Walmart Connection Center — 3412 College Ave, San Diego, CA |
Metro by T-Mobile reviews
1 It's terríbel store, in Lemom Gruve!
Don't buy anything in this store.
I was at metro to buy sim card plus a 5G internet account, basic, on the first day they gave me these amounts 15$ sim card+30$number with internet+22$ activation, I asked Naika if it was compatible, she replied yes.
I went back the next day to buy the package, another employee called Jenifer answered me, but before I asked again if my device was compatible. She answered yes.
So I bought it, she put the sim card in. Meanwhile the value was supposed to be 67$ total she gave me a discount of 22$, I thought, how strange!
As I left the store, I sent a message to my son and daughter-in-law telling them to save the number.
The message did not go through.
I returned to the store at the same moment, and the clerk said, "I think the problem was the phone, and I asked her to refund the amount I paid.
She asked me to come back the next day, and if it was the problem with the handset, she would give me a handset from her house, almost new.
When I got home, I told my son and daughter-in-law.
The sim card didn't work in any of the devices, it had no activation.
The next day I went to the store to ask for a chargeback of my 45$ that was charged.
Her boss, changed the sim card, no good, it didn't work.
I asked for my money back, in the meantime, the boss went out and did not return, I asked her, she said that she would have to come back the next day, so that the boss could solve the problem and pay the 45$.
As they did not resolve, I called the police, they registered an occurrence, and did not come, because it was a civil case.
I received the number of the occurrence.
They didn't want to solve it!
I went back to the store for the third time with my son, the next day, who left his job to solve it.
We were humiliated, and they even called the police, saying that we were harassing Jenifer, she was shaking when she spoke, but we were calm, because I don't owe anything to anyone.
As they changed the sim card, I was left with the number, so the policeman went to ask for the number, but they gave the previous number, not the current sim card number.
So far I have not received anything, I paid cash.
I hope people will be careful, not to be cheated like I was.