Mex Auto Glass, San Jose CA
Address | 375 Lincoln Ave, San Jose, CA | ||||||||||||
Phone | (408) 947-0393 | ||||||||||||
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Website | www.mexautoglass.com | ||||||||||||
Categories | Auto Glass Shop | ||||||||||||
Rating | 4.6 14 reviews | ||||||||||||
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Mex Auto Glass reviews
14 Told to bring car to dealership the night before the windshield was to be replaced by Mex Autoglass since they were scheduled first thing in the morning. They didn't show up until the afternoon. The dealership did not have enough time to recalibrate my front sensors before closing. I was without my truck for 3 days due to their incompetence. They were the ones that said to have the truck there the night before so they would not have to wait for me to drop it off.
Avoid doing business with them.
Dropped the car off on the way to go camping Friday and picked it up Tuesday on the way back. Car was done the same day but let me keep it there through the weekend. Very nice staff, quality work, reasonable prices.
Mex Auto Glass has done a great job of replacing the windshield on one of our cars and fixing a chip in the windshield of another
2nd windshield replaced by them. It's hard to avoid rock strikes in the Bay Area roads with all the construction work happening all the time and it seems like my vehicle is a road debris magnet. Very happy with their work the first time they replaced my 1st windshield. I knew exactly where to go when I needed a second replacement. No leaks, perfect install on an OEM windshield. Awesome work! I highly recommend them!
Fast, friendly, and professional - what more could you want! I hope I won’t need to be a return customer, but if I ever need future auto glass repair/replacement, Mex will be my first choice.
It was very organized from beginning of my windshield replacement work. They're really on time and follow up was excellent.
I am very happy with their work. My windshield is done very well. I am referring my friends to Max Auto Glass!
Thank you for your good work!
The service guy Edwin Cortex came over to my house and replaced my front windshield. EXCELLENT WORK!
To be honest I wasn't happy with Mex Auto Glass, they didn't do a great job to be honest, the small crack in the wind shield that they repaired was done in a very sloppy and uncaring way. But the problem wasn't really with Mex Auto Glass, the issue was with a female employee at
capital Kia, this person had me under the impression that she had set up a appointment for me 3 weeks ago, but when I arrived at my appointment I found that she forgot to schedule the appointment therefore, I had to be sent home in a lyft car. I appreciated the ride bcuz, I didn't want to sit at the dealership all day.the young man by the name of devon, took over the case. He was very pleasant and professional.he offered me a ride home in a lyft car, and he apologized about the mix-up, but on the hand, the female acted as if she did nothing wrong. I contacted the manager, and I explained to him about the female employee. I got a call from the male employee and he told me that the car was ready for pick. I don't usually complain, but I just feel like this was unacceptable, because she had over 3 weeks to verify by appointment. I'm not upset but this is a teaching moment, the customer time is valuable too, and sometimes we have to take off work for appointments or set aside time to make sure we're not late for our appointments. Most customers are not pleased to get to the location and find out they don't have an appointment. I'm giving Max Auto Glass 3 points and Capital Kia female employee 2 points. Because this is not acceptable to me.
Great work for a great reasonable price, wish they did more than just install glass such as tinting them. I see a small business growing & thriving. They definitely know what they are doing, nice and professional people.
Great experience! Would confidently recommend and will check here first from now on. Fast, straightforward service, competitive prices, excellent quality workmanship. Very nice people. Totally satisfied.
These folks went the extra mile for me when my difficult to replace windshield needed to be replaced ASAP. I always prefer local companies over national chains, and that's the kind of service I got from Mex Auto Glass.
I been using Mex Auto glass for over 7 years an I'm impressed with there service, David and Jose are very professional and they have a really good prices and quality of the job speechless, Thank you David I hope GOD BLESS YOU.
Mex was recommended to me by my dealer where I take my car for maintenance. I had them replace the windshield in my Nissan Altima. They are total pros and do excellent work. Many of the local dealerships send their glass work to Mex, and while I was waiting they had a dozen or so new work orders come in. They were super helpful in getting everything settled with my insurance claim and had me in and out in under 2 hours. They also do on-site repairs depending on your location.
My rear view mirror came off the glue. Took it to the dealer and they told me that they have to replace the whole thing. Will cost me $320. Took it to Mex Auto Glass and they fixed it for $45 and in an hour.