Mid City Honda, Eureka CA

I left my car at the mid city Honda for maintenance. The store was clean, and the staff was friendly. They provide a shuttle, and there are plenty of parking available. Furthermore, they provide free coffee, tea and Internet. Price of the service was fair. I do recommend this place.

I was helping a friend who didn't know where the closes Honda dealership is. They gave him some good information.

I have bought a used car, and a new truck from Mud City. Mike Travis the Business Manager runs an efficient sales operation. Mike and Austin, Hugo, and Cedric sell you a car in the most pleasant, low pressure way. They all want to see you get exactly the car or truck you need, want, and at the price you are looking for. If you want to finance your purchase they assist. They can sell you something from inventory, or they can custom order exactly what you want from the factory. Mid City is a first class operation. Go there and buy your next car or truck, you will be happy you did.

Friendly people willing to go the extra mile to make sure you and your car or truck is safe. Thank you Service Department.

Had my 2013 Honda Fit valves adjusted today. The service department was very nice and respectful. Tanner was my service advisor and I could tell him and his coworkers enjoy helping out their customers. My fiance gets her oil changed there as well and they never try to 'up sell' her on anything.

Mike Shapiro provided my girlfriend and I an amazing shopping experience when we bought our Ridgeline RTL-E.no nonsense.no BS.super competitive pricing in this mad mad world we currently live in.

We were in a rush and we got the paperwork set up ahead of time. And Colton from service was instrumental in getting all the options we needed installed.

I don't buy cars often but when I do, I'll go back.and I'd definitely refer friends here.

Thanks again!

Hugo is great sales rep. Showed me all the different cars in my price range and was knowledgeable.

I Don't Even Think They Deserve 2 Stars. My Mother Is An Elderly Helpless Woman When it Comes to Cars. & it Upset me Hearing She Was On the Phone With This Honda Place To Get Her Car Looked At. Well a lady Over the Phone Says She Can Bring Her Car In For a FREE estimate. Due to Lack Of Funds Because She Has Already Wasted Her Money On Other Places & They "Can't Find The Issue" so She Says Bring it It. My Mother Lives 2 Hours From This Pit In the Ground To Tell Her It's Obiously 150$ to Take a Look. So That Was Her day. Still Dident Pay It. Yeah Anytime you Take your Car To a Mechanic Its going to Cost Money, But Don't Say Your Going to do it For FREE If your Gonna Lie To Her Face. Oh Wait She Sent a Dood To The Counter Because the Coward Couldent Come Solve Her Problems She Started. I forgot! Yeahh! This Place Definitely Deserves a Round Of Aclause

Was not a good experience, couldn't figure out if they could do a walk in oil change. Maybe the service guy was having a bad day. This is the second unpleasant experience I had at this business.

Wouldn't recommend taking your car here. They are overpriced and I had poor service the last time I was here. Never again will I come here.

Horrible. HORRIBLE. H O R R I B L E!
Colton was one of the rudest people I have ever dealt with.anywhere.
He was curt, condescending and had a superior gruff manner. I think he hates his job.and it REALLY SHOWS.
The Service Manager told me that Colton was their top service representative.that place is in REALLY BIG TROUBLE.if Colton is their "top employee".
Colton quoted $175.00, $252.00 & then $350.00 for taking care of the car issue. It kept going up, up & UP. I was concerned that if I stayed any longer it would be $500.00 and then $750.00. Ultimately they released my car to me when I paid the $85.00 ransom for their hooking my car up to a machine for 10 minutes.
It was my first time going to Mid City Honda.
I would have thought they would have made an effort to make a good first impression.
Mid City Managers PLEASE tell YOUR employees what I used to tell MY employees.
"You NEVER get a SECOND chance to make a GOOD FIRST IMPRESSION".

Worst Honda dealer on the whole West coast! I've been to, bought cars from 3 of them. Have never been shown such piss poor professionalism from a company I've come to respect in life! I won't do business with them there's more respectful ways to do business!

Toyota has limited electric plug ins now, we are looking for cutting edge electric cars. However the attentive staff was friendly and interactive.

My experience has been great the sales guy showed us all the features on both cars me and my wife test drove

The customer experience was good! Mark is a good listener and went above and beyond to make sure my car was serviced and prompt. Thank you Mark!:)

Convenient for my Toyota and Honda. Ordered parts for my Toyota. Honda at same parts window.

We stop there and went in side to Buy a bolb for the license plate. It cost $1.27. And they put it in for free in 15 minutes we were driving off with lighted license plate.

A wonderful car buying experience! No pressure. No games. Just a great deal. Austin and Kym were fantastic. We love our new Honda CRV hybrid touring!

Rudest people I've ever met. I bought a brand new 2020 Honda and a sensor ended up breaking and it needed to be replaced. So far, I've had 5 different appointments for this issue and for SOME reason, they're incapable of getting the correct parts in, or the parts are broken upon arrival. My car has been here every time with the promise that it would be fixed and when I call to see what's taking so long (well after the "promised time, ") they tell me they couldn't get to fixing it. Why is there no compensation for things like this? I live 30 minutes from the dealership and I've spent hours driving back and forth to appointments that never fix the issue. If I could give zero stars, and steer and family/friends clear, I would.