Midas-SpeeDee, San Jose CA

Theyre always busy which is understandable of their customer service. They are definitely knowledgeable about their work every time I relay a situation to them

While attempting to get a flat tire repaired, my experience at the establishment was less than satisfactory. As I walked into the office the lady behind the counter seemed preoccupied with a personal phone call and completely ignored me despite making eye contact when I came in. Didn’t offer any assistance, didn’t ask me to wait. Nothing. There were no customers there.

Wasting time and money due to extra charging, I don’t recommend this place.

Of all the possible car maintenance and repair tasks an oil change is not the most difficult. Thankfully the front desk woman caught the incorrect filter from being used. So I ended up waiting in additional 20 minutes for the correction. Unfortunately that lovely woman did not catch that the mechanics neglected to replace the cap. They where too busy hee-hawing (yes this is the best word to describe unprofessional behavior). I was the only OIL change and customer. It was not a peak rush period. Just incompetence.