Milan Institute - Visalia

You know. I've wrestled with the thought of doing this review. But after being treated by "Ana" who is paid staff and works that front counter, and the 2 students assigned to our service in such a horrible manner I feel obligated to do so. This review might go unseen, and nothing may come of it by directors/owners. But if even 1other customer has been treated as we were, hopefully they will come forward and we can actually do something about how unprofessional and nasty they really believe they can treat potential clients.

Now, I've worked customer service, shift lead and some other authoritive positions, so i know first hand that who ever works that front counter/register/door/window/counter etc is a face to the company they work for. So of-course they are representing them right? And i can guarantee that this is not the first time "Anna" has treated a potential client like this, She was to confident and comfortable with her whole demeanor for this to be the 1st time.

So i take my 71 year old aunt in to get a mani and hair cutt, i had just signed er out of assisted living for a few hours seeing that her bday is in a few days. Being unemployed at the moment i was hoping to spend $65 on both there with whoever was assigned to our service. Well to make a long story short.we wait over 20 minutes and the 2 students who come out verbalize to Anna that they are busy doing something else, and standing right here i see and hear them agreeing to do service but not wanting to. The hair dresser even went as far as saying, "well Ive never cut short hair before, so i don't wanna do it". When in reality it was cause she was doing some other students highlights and didn't CARE TO DO THE SERVICE! I then tell Anna, hey if she dont wanna cut my aunts hair that is fine, but please don't force her to do it. Anna dont really say anything at that point.immediately after the nail tech who also just told Anna she was back there with her own client doing a service, but would still do ours, walks over to me and sais " hello im gonna do Marias mani but i wanted to let you know i still have to go back there and set up my station so ill be back for you in about 10-15 minutes". Why lie? Ur station was already set up but you wanted to finish what yu started already before doing our service.i then asked her "Did they barely call u to do our service"? She said yes and walked away.well i go get my phone in car and when i come back in theres an instructor stating i used some questionable language with nail tech and now they were not comfortable with doing service.she would need to find another student.

Fast forward we were denied service die to students feeling "uncomfortable" and that we just sat there well over 45 minutes and Anna seen and witnessed that the real issue was not me or my aunt and she still allowed it to happen knowing dam well it was unfounded allegations straight up.when i asked for a name and phone number to director she rudely said im not giving you that info, said there was no number i could call.and i again asked her to pleasse give me the contact name and number to person who handles complaints She got a sticky not and gave me a number that didn't even work!

HR should really do a thorough investigation on how many times shes done this to people.i feel so dumb founded and offended. Its sad.

Thank you for everything that you guys did for me!
Natalie thank you for that warm welcome that you did wen I first went to sing in.
I really enjoy my time in Milan! The instructors were really nice and helpful specially Ms Lorraine she was amazing in phase 1, also Ms Leslie, Christina, Tracy and the other instructors on phase 2. Ms Joanna and Ms Maggie on my last 300 hours. Thank you for the support you give each of us as your students. Also Bernadette for al all those peopledoing haircuts, eyelashes, hair extensions, waxing and more! I feel like that opens doors for us as students and gives more opportunities to look at what inspires us the most to do.you are awesome, thank you.
Also thank you Anna, Belen and Esmeralda for always helping me scheduling my appointments and printing my report cards all the time. I will keep bothering you ladies. No se van a Desacer de mi haci de fácil
Gracia Milan por la oportunidad que me diste para conocer personas maravillosas.

I want to think Milan lInstitute cosmeallergy. The director cindy, she went out of her way to make sure everything was on attack.and I wanna thank the teachers that made my experience with would

I am a recent Grad from the Esthetician program and I would highly recommend it to anyone that is interested! The staff at Milan are always so helpful and supportive, making sure the students have all the proper tools and resources to reach graduation. I completed the program while working a full-time job at night and going to school during the day. There was a lot of obstacles but is possible to get it done! My teachers were incredible every step of the way. They are so full of knowledge and willing to spend time with each student explaining/showing how to properly take care of clients. I would 1000% recommend Milan to anyone wanting to become an great Esthetician!

Went to school here, they didn't work with me having medical problems. They withdrew me while I believed i was on a leave. I kept calling to speak to someone for a week they never returned my calls or answered.only one good instructor in the esthetician program which was Ms Lorraine.

Shoutout to Bernadette Sua she is truly awesome. I am a previous student, and was going thru a rough time with my previous employer and she was the best! She gave me nothing but positive advice. She heard me out with all of my problems and helped guide me in the right direction. Although I had to the interview and show management my skills and professionalism, I truly would not have found this position if it wasn’t for her. She is truly one of a kind

I'm a student at this school and I love it! Amazing experience for anyone looking for an interest in cosmetology! Highly recommend!:) edit: I graduated in March and I loved the evening class of cosmetology! Mrs Treisha Rodriguez was the best teacher I can ask for! I am currently working in a salon with an open mind cause of my cosmo teacher!: >

I will never forget Ms. Sonja (the evening medical assistant teacher). She has made my experience here soooo worth it! I feel like I am ready to take on the world & jump straight into a career because of the confidence and independence I have gained from being instructed by her. I was super nervous going into the program because the thought of the medical field can be overwhelming, but Ms. Sonja has taught me so thoroughly and is so hands-on that I feel like I am very well prepared. I could not be any more grateful! Thank you Ms. Sonja for being so engaged, and willing to truly help your students succeed, I will remember you and all of your lessons forever!

Jenny Wu was very helpful and got me all the information I needed, she quickly got me situated in my extern site in the smoothest way possible!

Only my 2nd microderm procedure ever, but Daniella really did a great job. She was professional, explained what she was doing, why she was doing it, and why she used that particular product. Wonderful experience, I will definitely book another appt with Daniella!

If you are coming for cosmetology DO NOT DO THE EXTRA 300 hours! It is a lie and they will mislead you in every single way. Very disappointed in everything about this school from teachers not knowing anything from hair color formula to nails to basic application steps. I felt beyond mislead and now I have to stick it out with these people who know absolutely nothing! Shame on the financial aid people for lying and shame on these teachers who act like they know what they are doing but don’t know a single thing. One out of all those teachers know their stuff other than that fire them all and get some real people who know what to do. Don’t waste your time or money if you do stick to the 1000 hours. All the teach you is enough to pass state board and that’s it. A bunch of liars and misleading staff

Had the most amazing back facial from esthetician Jalisa Maldonado left today feeling super refreshed and relaxed can’t wait for my next appointment! Highly recommend!

Corina Parker A student there, does my hair, last 3 weeks doing an excellent job, I think the school Do an excellent job with the students, I go every week 4 last 6 years. The students are there to learn, And I'm there for them, And I'm a Customer.

I am super grateful for the experience I gained here at Milan in the cosmetology program. The staff is always supportive from the Directors, to Registrar and of course the instructors they are all so motivating in different ways and I couldn’t have done it without them! I also definitely appreciate the positive atmosphere that has been created here you can definitely be you with no judgement! A special shoutout to those who were apart of my accomplishments here you all are very much appreciated!

I went in for a basic facial done by Selina Trujillo on March 27,2023. Selina was very professional and made my experience feel so good. I felt very comfortable and she explained what she was doing along the way as well as what products she was using. She always made sure i was comfortable and not feeling any discomfort. I highly recommend Selina, 10/10.

I had a good experience attending this this school the teachers were very helpful Treisha Rodriguez, and Kristie Gross were the best. Rebecca Ross Registrar she is awesome very helpful, also Benadette Sua is the career cordinator she is such a fun person and makes everyone feel special.