Mina Spa, San Francisco CA

I got a same day appointment for a great builder gel manicure from Joyce. She did an amazing job and my nails turned out perfectly. 10/10 recommend

I've been to Mina Spa twice now, once for a basic dip (which lasted 3.5 weeks before a chip), and then for some fancier holiday nails. I've been very happy with both experiences and am looking forward to more mani/pedis.

I usually love this salon and I tip very well, they are courteous most of the time and Johnnie is usually great, I don’t know what’s going on but I have been a very loyal customer never had any issues but the last three times I booked I was not able to get my nails done like I wanted due to time constraints they never said new rules if you want a design you need to book online I was flat out told three times I couldn’t get ombré because of other appointments, this is just my opinion but I believe in treating customers with kindness if someone is paying for a service they should be able to get what they are paying for, I know times are hard today and these businesses are all about money but come on I was loyal because of the good job they were doing, now I’m getting oh I don’t know how to do that or we don’t have time after I have sat in the chair and have no other shop to go to not fair

Got my nails done here, and I loved it, I will definitely be back.
Service was nice and they did a great job doing the design I wanted

Only left four stars because my pedicure chopped once I got home, I'm not sure the woman who did it applied a top coat

Other than that, it was wonderful

Got my nails done one week ago and three are already broken. The first one broke in three days. Do not get their dip… very painful when they break. $85 and 2 1/2 hours wasted for this? ! Save your money!

Absolutely lovely service and staff, could not be any happier with everything. Nails look awesome service delightful. Absolutely will come again!

To be totally honest I loved my nail set but they overcharge by including so many hidden fees even if you didn't receive the specified service. I was expecting to pay an average amount for a non-gel set but I was charged $105 even though the artist did NOT use gel colors. If I'm gonna be charged this enormous amount I wish they would provide something extra instead of rushing you to leave (other places like Princess nails in Daly City at least provide you with warm hand towel + quick hand massage before you leave for HALF the price). I just wanted to try something new and it didn't work out! Will not be coming back

Edit: I just happened to see the business's response to my review and it's filled with complete lies! They made claims that I asked for a pedicure which brought up the cost, but I never ever get pedicures anywhere, so this is entirely made up! I never called beforehand, I simply walked in after a long day at work. Additionally, they claimed that I agreed to a gel manicure beforehand when I never did. I even asked the register lady afterwards that I didn't get any gel colors so why was I getting charged those fees? While I was recently considering giving this business a second chance, I don't think I want to do business with people who willingly lie when fronted with valid criticism. I do not understand this business's practices at all.

They're always so kind and great at their work. They also can usually accommodate a walk in with not too long a wait. No special add one like massage chairs or wine, but they don't even need it! I trust their work and really appreciate their amazing staff no matter who I get.:)

I had a pedicure yesterday and today I went for a manicure and acrylic removal. I loved my nails with gelish. The only problem is that I had an appointment and they passed two people who arrived after me, I had to get up to ask the receptionist if I had to wait longer, since I had a confirmed appointment. I just hope you are more serious with the appointments and people's time.

Rachel is the best! Super detailed and thorough, creative designs on point, friendly and overall 100%. I only go to her for my gel extensions, highly recommend!

Edit: added another set I more recently got done

Took 50 minutes to not even remove my gel extensions fully, understaffed and overbooked on purpose. Extremely disrespectful towards my time. Worst service ever.

I go to this salon for eyelash extensions and I love them, they are always very friendly and also

Super friendly staff. Always does a great job no matter who you have helping you. Definitely recommend.

I made a reservation and called before hand to make sure the time is booked. When got there (on time) they ignored me for 1 hour and 15 minutes, serving people that showed up after me. When finally someone came to me and I asked for the color that I wanted they said there was not enough time for it as they were about to close. So I picked a simpler color, but still the service I got was too rushed that was more stressful than relaxing. When I got home I saw a couple of my nails were uneven as the polish layers were not properly dried up before applying the next layer. Also there was a hair stock on one of my nails. Will never go back.

Love Love love getting my nails done at Mina. They are friendly, professional, clean and takes care of the health of my nails. Highly recommend.