Miracle Appliance Parts, Thousand Oaks CA

Best place for parts and information. He goes out of his way to make sure you are getting the right part. He even test the bad part to make sure it needed to be replaced. Very honest and gave tips on how to replace the part. You never find people like this anymore. True, honest, and willing to lose money to make it done right the first time.

6 out of 6 Stars. Very nice, fair, high knowledgeable owner. He saved me a lot of money by testing my part & directed me in the right direction. Works like a charm. Convenient & amazing small business. Lots of parking too. Highly recommended by Sam @ Discount Smog.

I walked in said 2 words and he knew he just knew. He handed me the part and I was skeptical but I tried it and it fixed the dryer. How did he know?

So kind and helpful! He had the part I needed, gave it to me for less that the price tag said, and advised me how to replace the part. Thank you! $40 part vs.new washing machine; WIN!

Ok, why can't more companies be like this? Knew exactly what I needed, and gave me advice of things to check (yes there was a build up in the thyristor) I just didn't find the Rolex he asked about!:) YOU MUST take your problems here as they will be fixed in an instant!

This guy is absolutely the best. I have repaired several appliances with his help & parts. His costumer service is great!

Owner is knowledgeable, has a good selection of parts, and can order what he doesn't very quickly. Happy that we still have stores like this around.

I thought this level of service was long gone. Not at Mirical Apiance. The owner is friendly, helpful providing not only parts, but sound advice on how to fix your appliances. You might save a few bucks buying online, but all the extra attention and service you get from Mirical is more valuable than money can buy.

What pleasure dealing with Fred! Miracle Appliance is my go to source for parts and help. Thanks Fred!

Excellent service. I had an issue with my washing machine and after looking at 100 youtube videos and trying to figure it out I called miracle appliance parts and he talked me through the whole thing and even had the part in stock. I called him to thank him for helping me out. I will be coming here for all my appliance needs and will be referring everyone to him!

Fred has helped me too many times to count. He is a walking appliance repair encyclopedia. I left CA last year and the hardest part was not having Fred anymore to help me fix things.

Well stocked appliance parts, and knowledgeable. This was the only place in the area that had the part I needed in stock. It was more expensive than buying online, but I needed the part so it could be installed right away. I went over there to buy the part, the owner took one look at the failed part and told me how to fix it, although he would have been happy to sell me the new part. So they're honest too. I'll be back here the next time I need appliance repair parts

The owner here has the best customer service. I think he has a PhD in appliance repair. I told him the symptoms my dryer was having and he correctly diagnosed the issue and have me the correct part. It was very easy to install with his instructions. I will definitely be back for any appliance issues.

I have taken a few parts issues to this store and they are nothing short of amazing, they will tell you the part that you do need and you don't need and will test parts for you where they can, simply fantastic service.

Far more than expected! Saturday fixing our home Bosch dishwasher and tested out to a defective control board. Took a chance and rang Miracle on a whim they might have which they did! And cheaper than on line.

Fred empathized as he only had 2 control boards that were refurbs but insisted we take “both” in case one didn’t work.
He wouldn’t take any payment until we ran the machine (if it fixed it) for a few days.then just let him know and settle up.

This kind of store, owner and basic trust in people is long lost and a pleasure know he’s local in Thousand Oaks. Looks like he has a ton of parts and knowledge to go with it.

Fantastic Store!

Fred always takes the time to make sure you are getting the right parts and helps you make sure you're comfortable with the repair work. I will not ever go anywhere else. You may find the items online for a bit cheaper, but it might be aftermarket and may not last. That along with Fred's knowledge and kindness makes Miracle the only place I go.

So story. Today’s mission: find the part to fix the washing machine so John can fix the washing machine (I married a tool) and while on my mission I ran into Yoda, quite the storyteller, seriously I couldn’t have been there more than ten minutes and what we covered: Iran and the Revolution, Jeff Bezos, his wife, the mistress, the genitalia, Val Kilmer, Real Genius, a few quotes, this country but he had the best and last story.

A what sounds to be a young man calls and asks if he has a timer for his broken dryer to which Yoda says he does indeed at the cost of $160 so young man asks Yoda to hold it for him, he’ll be right down to purchase. Yoda being the fine fellow he truly is tells the young man that a broken belt is the more likely culprit, and if he does this certain thing they can find out for sure, whatdayaknow, broken belt that will be $17 and I whatdayaknow Yoda has one in stock. So young man comes to the store to purchase a $17 belt, and meanwhile realizes that the same belt is sold on Amazon for $11 so explains to Yoda he really wants to buy the $11 Amazon belt but he also wants to do his dryer fixing today after all he has an infant at home, so Yoda please match the price to which Yoda explained that no he wouldn’t be able to stay in business if he matched the price, and so the young man (business giant) told him he changed his mind, which was fine with Yoda. 30 seconds later the young man upon further deliberation I’m assuming, decided he now wants to purchase that $17 belt, to which my new most favorite person on planet replied, “oh I’m sorry, I too, changed my mind I’m saving that part for a good customer” to which he was told by young man that he was a good customer or I guess he was thinking he was going to be, because after being told no, he said to Yoda that he’d been lost forever as a customer. So Yoda, being Yoda asked the young man what he did for living, he replied he was a math teacher, so Yoda replied mathematically and told the young man he actually made $10 in him today. As far as a customer is concerned he didn’t have him yesterday nor tomorrow and zero from zero is zero, but in between, to go to a movie would cost $10, he was great entertainment, actually you can’t make this stuff up.

Miracle Appliance on Thousand Oaks Blvd. The man is brilliant, just sayin’

I went to miracle appliance for the first time today as it came highly recommended. I had a bum ice maker in the freezer that I needed fixed. Fred was quick, friendly, and professional. He replaced the motor and a few other parts, all the while explaining everything. I was very impressed with the level of service - something hard to come by nowadays.

I am now a customer for life and you should be too!

Absolutely horrible customer service. The employee hung up on me before I even finished describing my issue.

Every time I go in this store, the owner helps me either find the right part or suggests a reasonable alternative for even less money. He is the best, professional and trustworthy. We are lucky to have him in our community.