Mission Veterinary Clinic and Animal Emergency Hospital, Granada Hills CA

Brought my dog Piggy here 4 weeks a go because she had a mild diarrhea and her belly looked like she was retaining water, she looked like she was uncomfortable.
Five days a go, my loving dog Piggy died! From a heart attack, a sudden death. My question to you is: Why the doctor 4 weeks a go never noticed after evaluating her, for over an hour, that the distended belly was due to an underlying and severe condition called Congestive Heart failure? …. That was prob why she was retaining fluids in her belly. She was also short of breath and was panting a lot. Now, and after a lot of research, and asking other vets and specialists, we discovered that those were clear signs of a heart issue but the doctor never said anything about it, did not even mention it that day we brought her here. He actually told us she was fine, he said that she only had to lose weight and maintain a healthy weight … and sent us home with a bunch of antibiotics …and $1500 paid bill.
Why the X-rays and expensive blood test from that day and the obvious fluid wasn’t consider like a clear symptom of something more serious? … How come the doctor missed those critical points? …. Doctor, fluid in the belly is a very clear sign of a possible serious heart problem that could had been treated with the right medication in a timely manner. You could at least had warned us about it but instead you said zero about her heart condition! Today, in deep sadness our question is … WHY? …. Why, you, the doctor failed such a crucial diagnosis? …. Piggy RIP.

Sorry for the length.

I had just recently moved to Norhridge and my small 7yr Maltese had been having very dehabilitating seizure like episodes for about a year. But shed recover back to 100%after about an hour. I am a data/resesech nerd so i spent countless hours logging data and metrics during the day and time of episodes and many videos. I would try to send links to vets for opinions all over. I even found an actual animal hospital with specialist dept (initially cardio, then neuro) closer to LA and could be seen soon but after 4 visits it was still stumping all the vets and no actual diagnosis.

After I moved she seemed to have caught some type of either parasitic or possibly fungal infection. Skin was looking like some kind of rash or dark bumps everywhere. When it got severe one night, I was close to this location but they were closing in 10min. I didnt want to be rude so i called to ask if they would take me if I could get there just in time and they confirmed.

I am no doctor/medical so I can't say if trearment was ejfvtt g. But what I can say is that they made me feel like absolute dirt on multiple levels.

From the vet questioning why I used a spray that was just "natural ingredients" (1 of the highest reviewd online and since no vet could diagnose I thought natural options to start instead stronger meds w/o diagnosis but I guess that sounds foolish?) Didnt address the reason why I went. My dog looked like she was in shock and had scabies like marks all over her and some type of cyst burst near her ear. It smelled horrible and almost as if you could see the layer under. She hadn't eaten or hydrated all day definitely seemed dehydrated. They said they gave her subcutaneous fluids. I inquired would having a hole in the skin keep all the fluids to be absorbed since subcutaneous is under the skin and not an actual iv rehydration. They just said they'd be back and never answered.

Upon return, sugest blood work, expensive shampoo, and medication. I just went with what I thought was absolutely needed, so just the fluids/meds then. When she was returned to me pretty much looking the same as I brought her, they assured me she would rest and Wakeup and I could start the meds. Paid a couple hundred bucks and went outside to wait for my uber as i felt i was keeping them there.

Slept a lil, was exhausted. Wakeup to my dog cold and stuck stiff in her laying position (assuming rigor mortis had set in as she was 5lb and I couldn't even get her jaw open to attempt cpr as a 180lb male) Her dried out eyes looking like prunes will forever be burned into my mind. She was my first dog, and probably only. So I wasn't sure what I had to after death. I called to ask. After informing them what happened and asking for guidance they asked or placed me on hold. I just lost it at the moment, so i hung up and carried her to a vet a few blocks away that helped me out I get that our pets will die I just don't get why you work in this field if you're gonna make your patients feel so bad at a time so vulnerable.

I rly got vibe they just wanted to close and I was keeping them open. If that was going to be a problem, why didn't you just tell me when i called? Instead, you tell me to come, make me feel stupid, charge me a few 100$ for the visit, fluids, meds (which I never even got to use a single dose of) assure me things will be fine, and then put me on hold when she dies and i call for help.

I held on review for a while but out of respect for my dog, I hope good could be learned/improved. Also, a kind vet replied after and said neuro issue was most likely GME & possibly treatable. Cosmic irony. Really hope she's the 1st to greet me when I pass. Rip Happy, it was a privilege.

Edit: notice the pattern of low reviews on lacking compassion? Reply details were wrong (i didnt pick spray over suggestion. Just when asked. Only patient. And Im sure we all turned down the option that couldve saved our pets. Jfc. "Let's point out more reasons greivng patient should feel even worse" great way to prove my exact point. Do better

Excellent service, the nurses (I think that's their name) and the veterinarian were very kind, they treated us quickly and the cost was not that high. 100% recommended if you love your furry child

I am completely devastated as I write this review.
My huband took in our 3 year old dog into this clinic on Tuesday 9/12/23. She was not eating and was very weak. Her tongue and gums were pale almost white.
They did lab work, Xrays, and Abdominocentesis. Plus the visit and meds prescribed our bill came out to $1,071 Unfortunately, the diagnosis was not clear and we went home with our sick dog and they recomended we see a specialist. After spending $1,071 we would think we would walk out at least knowing what was going on with her. The next morning our dog was worse even after the medication. My husband called them and they said they would call him back, they never called back, so I made a virtual vet visit where this vet diagnosed my dog within minutes of showing them the lab work and describing her symptoms. He said he was in complete disbelief that this so called Vet didn't know immediately that our dog had severe anemia and needed an emergency blood transfusion. He was sickened to know that they didn't suggest hospitalization. Unfortunately, a couple minutes after his diagnosis our dog passed away. Our family is crushed. We are mourning the loss of our baby and dealing with the anger that we ever stepped foot into this clinic. Unfortunately they were the only ones taking walk ins. Please be aware, seems like money is their only motive and not the well being of their patients.

My dog got fleas from this vet. Im so upset. My dog broke a nail and I waited to see if it would begin to heal on its own but it didn’t. Sunday night this was the only vet open, and my dog was developing a fever. So I went to the only open vet I could find. She ended up having the nail removed, and is currently on pain killers and anti biotics.

It is Tuesday morning and I woke up to a flea bite. My dog is 11 years old and she has never had fleas. Not once! I own a flea comb just to be sure and I’ve never had this experience. Im waiting for them to open so I can call and figure out how to deal with this problem quickly. Im upset. I love her regular vet and only went here because it was open and my dog wasn’t well. They literally could not open faster.

I had an emergency late in the evening my dog was not feeling well. This is one of the few places open, they took walk-is the staff are all very responsive and friendly. I like the veterans service and quick service one in.

Mission Veterinary Clinic is amazing. I can't Thank them enough for helping me with my Pyschriatic Service Dogs. They went above and beyond in one of my toughest times.

I took my cat to this emergency vet after being unsatisfied with the (lack of) service from another clinic in Northridge. My cat's health was deteriorating weeks after a surgery and I no longer trusted the vet who had initially treated him, so I researched other vets in my area. I found Mission Vet Clinic and saw that they closed late, so I immediately took my cat Figaro here.

Dr. Ani Sefildzhian and Jose Morales went above and beyond with their customer service and they genuinely cared about helping my cat heal. Despite treating many animals that night, Dr. Ani still took the time to thoroughly explain each treatment, answered all my questions, and even emailed me copies of my cat's x-rays, blood test results, and visit notes- things the first vet never bothered to do.

Each staff member I interacted with was friendly, professional, and helpful, from the front desk receptionists to the assistants and vets. I wish I had taken my cat here for treatment from the start. We did not have to wait long after signing in at the lobby, but keep in mind that this is an emergency animal hospital, so severe cases receive priority.

I can't say enough about how happy and relieved I am to have found this clinic, and so grateful for Dr. Ani and Jose! I know I can count on them for anything my pets may need in the future. Thank you again!

-Giannina and Figaro

My dog was in need of immediate care. Your website states all this stuff about taking them in and you turned my dog away. Which resulted on him passing away. U were the only place open at the time and I needed for my dogs life to be saved.

Very disappointed in Mission Veterinary Clinic. I called and brought my cat in because for the past year shes been having trouble cleaning herself down there and it looked like there was an infection. I made it very clear that the entire area needed to be cleaned and shaved and we needed to identify what was causing this infection…the doctor agreed with me and said they would do so. After spending 3 hours waiting JUST for a urinalysis and spending over $300 dollars in medicine, I get home and immediately checked my cats area and saw that it was not cleaned and left dirty (the main reason why I took my cat in). My cat attempted cleaning herself all night because of the discomfort she was left in. This definitely shows their lack to take care of your pet and simple disrespect.

****update- response for Mission vet clinic comment****

“We were aggressive”? !
To call your office and to ask to talk with Ani or her manager is aggressive? !
You have cameras in your rooms
You’re recording calls
prove it! Show me where I’ve been aggressive and show your clients your lies!

You’re saying that fox tail can’t kill dogs? !? ! On Google it’s saying “it can even lead to death if left untreated” (add pic from Google)
And “Dr. ” ANi wanted to leave it untreated!

YOU ALL CAN SEE THE PICTURES ON YELP!

Don’t get there! They almost killed my dog! Dr. Ani Sefildzhian Almost killed my dog! Be carful! In the moment they understand they did a mistake they emailed me that it’s my fault and I don’t know how to take care of my baby! And then they don’t take your calls and don’t answer your questions of what they have done with the mistake and our complain of Dr. Ani Sefildzhian!

We went there and Dr. Ani Sefildzhian said that the paw is swollen because she think my baby has foxtail. She cut his paw and went out to say she didn’t find anything and they will refund me 100$ (from 500$) because she didn’t find the foxtail! She bandaged his paw and asked to give him antibiotics and to come back in a week to take off the bandage.
When we came back she took off the bandage, his leg was 100 time swollen and purple (you can see the picture).
She told us it’s ok and she insisted this is how it’s supposed to be and to look like and tried to send us home!
We couldn’t believe for what our eyes and ears were watching and listening to!
We ask second opinion from another Dr. (which took time because she said that everything is ok with his paw and insisted we should go home)
The second doctor told us he’s going to open again and to look for something that could explain why the paw is so swollen.
After few minutes is coming out with the foxtail that was there for more than a week while Dr. Ani Sefildzhian tried to send us home and to hurt my baby!
I called the clinic and no one wanted to transfer the call to her manager and they said someone will contact me in 24 hours
Of course no one called after 24 hours but after few days I got an email that blames us for not taking care of my dog! This dog is my life!
I asked them if they were talking with her and they didn’t want to answer what they have done with Dr. Ani Sefildzhian!
Guys if you’re going there don’t go to “Dr. “ Ani Sefildzhian!
And now when I read the reviews they are all talking about this “dr. ” Ani Sefildzhain none stop! Only bad reviews!
I’m so sorry I didn’t read it before and let this “Dr. ” touch my baby!

Won't take amigo anywhere else. They know us by name walking in the door. That's a huge deal for me. There not just about a check.

Our puppy had conjunctivitis and they took care of him same day, They were very professional and pleasant. This is the spot to go to!

Be aware of this place! READ REVIEWS!
Go to SOUTHPAWS VET on Ventura Boulevard!
They are human and they care about your baby and the prices are a joke! Not like this place!
You can book online and the always will be happy for walk in! You gonna wait at least 10 minutes to see the vet!
The staff is so friendly and they never will push treatments for money!
We visited there 3 times already and the bills are no more than 150$
Include medications wipes creams and visiting and bunch of treats and present for my baby!

In mission vet clinic I need to say thank god if I get a bill of minimum 500$!

Seeing how this is an emergency veterinarian, I don't understand why the receptionist told me not to bother coming in because there wasn't any time to see my pet. I decided to take a risk and walk in to see if there might be a chance to take a look at my puppy. Two receptionists gave me attitude, even whispered about me amongst themselves. And when I did walk in, the receptionist told me "I thought I told you not to come in because we weren't going to see your dog'" HOW RUDE! I am a longtime customer of this vet and if they can't appreciate my business I will gladly take my pets elsewhere. I have made them lots of $$ over the past year & I am very disappointed in them.
They need NEW/PROFESSIONAL employees.
I simply DO NOT RECOMMEND. I promise you will find a much better Vet than here.

They will always respond to defend their name or they will try to get the review taken down. Typical. Don’t believe them.

Took care of my kittens. Listen to me and my conscious. Cost wasn't that bad. Would recommend if you have an emergency.

Place is only after your money and they will make jokes in the back rooms about killing your pets

I took my dog in for nausea, diarrhea and lethargy. Was charged $760 for the blood work, x ray and ultra sound only to be told that he's just dehydrated. They were not able to tell me why he was nauseous in the first place. Then they attempted to charge me another $350 for treatment and medication. I was able to get it dropped down to $205. So roughly a grand altogether. And after almost a week he's still not drinking water and I'm in the dark. I wasn't given any info on the meds, what to expect in the next week, symptoms to look out for. Was just told to give him the meds and sent home. As a first time pet owner this is a terrifying experience and I wish I'd gotten some more guidance or support or even a little insight about what be wrong with my baby. Every time I call they say just give him water from a syringe, which is obviously not addressing the problem. Last time I called was on Friday and I was told it would take 48 hours for a tech to call me back. It is now Monday and nothing. The only other option is to take him back in which case I'm sure I'll just be charged more money to be told he's fine. Very upsetting: (

EDIT: one of the techs called me right after I posted this and finally told me what my dog was diagnosed with over the phone! They said they were surprised that I wasn't told the diagnosis or given any printouts to take home (all I was given was the invoice and list of medications). The doctor was cold and trying to charge me for additional treatment but the tech was nice (I forgot his name). I took him back in and they did another round of xrays without charging me. They told me they'd get back to me the next day with the results and it took them almost a week to respond. It was a last ditch effort on their end to make things right and while I appreciate it, I am never going back there.

Front personnel are not nice and friendly. Wait time is insanely extreme and there is no communication. 4 hours of wait time just for a quick 10 minutes of visit.

This place is good.folks are nice and it's a walk in clinic - no appointments.not our regular vet but great when you can't wait months for an appointment.