Mission Village Auto Care

Called in to get a service paid by Discount Tire. I was welcomed to come in asap, customer service was humble and helped to take care of my vehicle maintenance 100%. I had some wait but again I was welcomed in at short notice and I was able to get my vehicle back within 2 hrs, which was not a problem at all. I’m was happy to drive home safe! Thank you!

*** NEARLY 38,000 MILES REPORTED OVER ODOMETER READING ***
I’m honestly not one to write reviews, but this is kinda sketch…
1st visit was good
2nd visit: My car was there for approximately 5-6 weeks (waiting on parts). However, after waiting over a month, my car was ready for pick up. Upon picking up my car, I noticed that my receipt showed my new mileage being nearly 38k miles more than when I brought it in. I addressed the issue on the spot, so they just crossed out the odometer mileage on my receipt and stated they would correct it later; which should’ve been around 2 miles more than when I brought it in. I trusted them, so I left it at that.

However, I followed up with Mission Village Auto Repair regarding this issue a couple of months later as I was trying to get an online quote to sell the car. While completing the online quote process, Carmax stated there was a discrepancy in mileage on the odometer and that the last recorded mileage is
37,935 miles more than what my car’s odometer was reading. I called Mission Village Auto and addressed the issue, told me that they hadn’t corrected the error yet, but will. I asked them to please make the correction as I’m selling the car in a few weeks…. I waited a couple of weeks before taking my car to Carmax to sell. Turns out that Mission Village Auto never corrected the mistake and CarMax stated that someone rolled back the odometer.
This mistake on Mission Village Auto’s end and failure to correct it, had cost me $. Carmax confirmed that the last recorded odometer reading was still reading nearly 38k miles more than what was displayed on my odometer.
I don’t how why Mission Village Auto can make such a mistake and not make any efforts to correct it. All I know, is my car was in their possession for 5-6 weeks and upon return, my car was reported to have nearly 38,000 miles added…. Never returning to this shop again.

GREAT customer service. Very knowledgeable and thorough. Ask for Marvin he's as honest as they come. I won't take my cars anywhere else.

Fair and honest. Great service. I've been going here for years with several cars, Toyota, Ford, Acura, BMW they do it all. They recently took care of my son's brakes and with him being a new driver I feel so secure knowing they did the work. I highly recommend!

Finding a mechanic is stressful. Visiting Mission Village Auto renewed my faith in the industry. They were compassionate and patient while going above and beyond to diagnosis the issue with my car.

If you are looking for a reliable and respectful garage, look no further.

I have been coming here for years now for oil changes, servicing, major and minor repairs. Eric, Marven, and the rest of the employees treat you with the utmost respect. They have never tried to push a repair on me- they do make recommendations on when a repair needs to be done and explain thoroughly. Great business, overall. Highly recommend!

I was referred here by Discount Tire and they were very thorough and quick to fix the issues with our car.

Best shop in San Diego, fast and reliable service. They’ve completed a variety of large and small repairs on my vehicle, and I wouldn’t trust anyone else. Really a fantastic place. Highly recommend.

This place is hands down the best automotive care center in San Diego. I’ve had a couple vehicles in and out, for big jobs to simple repairs and I each time was comfortable in the abilities of the techs they have on staff. I would 100% recommend this establishment to anyone needing their vehicle serviced. I will be using this place until the combustion engine is outlawed haha. Plus the muffler shop across the way is very good as well.