Moneytree, San Diego CA

I was looking for a Western Union to transfer funds overseas. As a matter of fact, many branches are dysfunctional, closed, no representatives in place, the system down, etc. Moneytree reps at this branch did it so quickly and professionally, were very polite and courteous.

Came to this location to cash a check and had no problems at all. The fact that my check was over 30 days since issued it requires a confirmation check. Making sure that the check hasn't been duplicated or anything fraudulent.which I had no problem about. Yasmin who helped me was very sweet, patient and quick to get to work on the phone figuring out the details. Before I know it she was counting out money and giving me my receipt. This place is highly recommended by me.

Ana who works as a window teller or clerk is the worst in customer service. She is trying all her best to give customers a hard time to make the transaction as hard as possible. I once went there to complete a Western Union transaction but she refused to complete it and she gave me a hard time. I then went to another Money Tree location and they completed the transaction immediately without any difficulty or irrelevant questions. Because of this employee called Ana, I decided to never set foot in this location again. She has a bad attitude and poor customer service.