Montage Healdsburg

There is never a bad time to visit. Had drinks and bites in the newly renovated Scout bar with friends after Christmas. The decor was festive, elegant and beautiful. Drinks are always delicious with local hits and seasonal flavors. Crudite is always a huge hit with the miso hummus. We felt welcomed and so well cared for.

My wife and I went to Montage to celebrate a special occasion. It is the 2nd time we have stopped by as we live in the area and thought we would try again. Unfortunately, after being there for approximately 20 minutes sitting at a table, we were completely ignored. There was plenty of staff. Not one staff member acknowledged us. We walked out to get our car. No contact at any time. Very disappointed. Beautiful setting does not guarantee good service.

Dinner at the Montage Hazel Hill restaurant… SUPERB! Service by everyone was excellent. I seldom order duck but this was honestly, the best I have ever had. The cauliflower soup was a surprise, very artistic & so tasty. Each of us raved about our dinner selections. Then the desserts: delicious!

Had dinner there, the view was wonderful, the service was upscale but inattentive. All 5 entrees came out barely over room temperature and unfortunately no one ever came by to ask if everything was great. Appetizers and desserts were good though.

This was my third trip to Montage Healdsburg and I can’t wait for the next. Excellent bakery chef!

Stayed at this hotel in July, 2023. Excellent property, outstanding staff, overall great experience. Highly recommended.

The most wonderful hotel experience I have ever experienced! We were met with the utmost hospitality from the moment we arrived to the moment we left. Everyone we encountered was prompt, friendly, and incredibly helpful. A special shout out to John Paul.he took us around the property to and from our rooms several times and was so thoughtful, prompt, and kind.

From the moment we arrived at the Montage, we were met with excellent service. This level of service continued our entire stay, whether we were lounging by the pool, at dinner, or riding the e-bikes into town. The property is beautiful and peaceful. The rooms are luxurious and secluded. The staff are friendly and attentive.
The only negative is that now i am ruined for future vacations because I will always be comparing them to this place.

I booked this as a part of a birthday surprise and the Montage team made it extra special. They accommodated ALL my requests and really made my stay enjoyable and comfortable. Ginny and every member of the staff was a delight! And the rooms were STUNNING!

I also appreciate the concierge helping to make my itinerary. Archery was easy to book and tons of fun. The e-bikes that were available were also great for riding in the Healdsburg area.

Not to mention the Spa! One of the best massages I’ve had EVER!

Definitely planning to come back to Montage. Thank you to their team for such a great experience!

Needed some self care. Used onsite Spa. Treating staff and service is great and recommended. Resort management was accommodating and polite. I brought my own babysitting and they used family pool area while I had my spa treatment.

Had a family dinner at the restaurant while on vacation. The food was great but the service was very poor for an establishment like the montage. The best service we got was from the water pourer. We were virtually ignored by everyone else. The waitress didn't even tell us the specials for the evening or offer us dessert.

If you are wanting to wine taste in luxury, then this place is a must stay! The food quality at the restaurant on location is superb. The spa treatments are highly recommended, especially if you need help relaxing after a long day of wine tasting - the couples exploring the senses treatment is a nice indulgence. They are located minutes from Healdsburg and a number of great vineyards. They also have miles of hiking trails and bikes available on request.

We didn’t stay here as we lived in the area but had the pleasure of eating at the restaurant. Their breakfast was phenomenal. Breakfast food is pretty straightforward but theirs was quite memorable. The eggs were top quality, the bacon was excellent and the home fries were cooked perfectly. The hot sauce, however, was the best I’ve ever had and I’m not a big fan of hot sauce. My wife had the waffles and she couldn’t have been happier. Service was five star and our coffees were refilled without even having to look their way. We look forward to staying here when we head back to Healdsburg to visit.

My wife and I have stayed at Montage properties before, and were excited to try out this new location.
The service was the real stand out, Nick and his team at the front helped us out with a challenging ground transportation situation. It was a great service moment, and we are looking forward to our return visit!

An incredible property, just up the road from downtown Healdsburg, Picturesque, sprawling, with excellent service.

You can ride your bike to town (20 mins?) or drive.

The views from the property are perfect, overlooking the property's own vineyards.

Stunning location, wonderful rooms. Food was amazing! Highly recommend going! The spa was wonderful too!

The absolute worst service I have ever experienced from a luxury resort. We had issues all week but the worst was the front desk not honoring anything I asked them to do the night before checking out as I needed to leave site at 4: 45am to make my flight. At 4: 30am we were suppose to have a golf cart pick us up from our room as we have all of our luggage and most is full of wine and very heavy. The cart didn’t show up at 4: 30am so I made a call to the front desk. No answer. I called 4 times in a row…. No answer. My wife and I had to hike down to the front desk with all of our luggage and found no one was at the front desk. The walk is quite long and is all down hill from our room. What makes this crazy is the night before I got with the front desk about sending a golf cart at 4: 30am and to have my car ready at valet. I also asked if they would like me to check out the night before as I was unsure if the front desk would be manned by anyone and was told “oh, no sir! Some one will be here! ”. When we checked in to the resort we told them we had a super early flight and was told it wouldn’t be an issue to have someone pick us up with a golf cart and have our car ready and we had the same conversation the night prior to leaving.

This place is all lip service.

The positives: the valet folks, golf cart folks, and hired drivers for the in house car service were fantastic.

This story is just one of a few that took place and shouldn’t have at such a high end establishment.

I will return to Sonoma Valley but I will not be staying at the Montage.

Montage management, this issue occurred at 430am on July 7th. Just in case you want to actually fix an issue.

Thank you,

Matt Barker

Talk about being spoiled, this is a great place to get away from it all…. In luxurious surroundings. Imagine taking a quick golf cart ride to your room which happens to be among the vineyards in a secluded valley. Food and drink are excellent here. My favorite activity was to have a swim in the pool after an afternoon of wine tasting. Don’t forget to play bocce ball too. The staff are very gracious and accommodating. A very refined hotel experience.

The Montage Healdsburg is truly a 5-Star luxury resort nestled among vineyards in the Sonoma wine country. We stayed 3 nights in a spacious and beautifully appointed King Suite overlooking the vineyards. Our scenic views off the back balcony in the cool mornings and evenings really took advantage of the firepit. The fire pit was easy to use with a timer dial like a hot tub. My wife enjoyed the wonderful spa facility with a great massage, while I relaxed by the heated pool and jacuzzi. We tried both the Hazel Hill Restaurant and Scout Field Bar - the food was delicious and the service outstanding. The staff has an incredible gift of hospitality making us feel both welcome and comfortable at the spa, pool, restaurants, and valet services. The concierge was great arranging a wine tasting at Silver Oak Vineyards and helping with their limo to/from Healdsburg. We enjoyed some early morning hikes through the Montage and across the road into the Healdsburg Ridge Open Space Reserve. Highly recommend this unique, relaxing and beautifully designed resort!

The tomahawk chop was the bomb Gabby was our server the best service anyone can ask for above and beyond excellent service it was my 1st time there and I'll be back