Monte Verde Apartment Homes, Anaheim CA

It was an ok living experience considering the area. Tons of homelessness, drug abusers, car break ins, and unsettling noises at night. But that's not entirely their fault. What is their fault is although we left the apartment in perfect condition, we did not only not receive our security deposit back, but two years after moving out we got a letter from a collections lawyer asking for $90 in addition. From the list of repairs they stated it was the standard re-paint, re-carpet, and cleaning that every apartment complex does no matter what. So yeah.that left a sour taste in my mouth almost two full years after we moved out so I am leaving a review now. That has never happened to me before, I have always received my full deposit back from any other rental unit. In addition, we lived there when everyone else stopped paying rent due to Covid and the pool and gym were shut down but we continued to pay the full rent amount without ever missing a month. In my opinion they owe us money so getting a two year delayed letter from a lawyer for money is just in bad taste. Do better Action Property Management and Monte Verde Apartments.

I’m moving next month hopefully these reviews are old And there’s new management.

I recently had a tour appointment with them I showed up 10 minutes before my appointment and no one came to open the gate. I called the number like 20 times and it kept saying that they were busy with other people, left a voicemail and never got a call back. Why set up tour appointments if they are not going to do it. Their leasing office is inside the gates which doesn’t make sense, how are potential new renter going to get in contact if they can not a reached.

Managment does not keep up with cleaning and trash. Homeless roam around the trash and cockroaches in apts.