Motel Capri

Motel Capri was the choice of lodging for a few nights during a recent weekend away. The location and cost were the primary reason for staying here, and ultimately the value of our stay was about what you would expect.

Location & Features 5/5 - The area that the motel is situated is great. It is easily within walking distance to a wide variety of restaurants, attractions, and interesting locations. We were able to walk to most things and not have to deal with driving. A significant bonus is that the motel has parking, a luxury in SF.

Noise and Cleanliness 2/5
The room was fairly quiet throughout the stay, although the walls and ceiling are pretty thin, so the sound of water flushing, cleaning staff vacuuming, and people shouting out on the street were audible, but not generally enough to be much of a problem.

The room wasn't the cleanest but not egregiously dirty. We found a bottle cap left under a nightstand and some hair on the floors. Overall though the room was adequately clean.

Comfort 3/5 - The comfort was okay. The queen bed was a medium of firmness, but the springs were pretty squeaky. The blankets and sheets were so thin they were basically useless, and there were at least a few holes in them.

Bathroom 2/5
The bathroom was okay, but not great. Toilet was slow to flush, but fine. Shower was good, although a bit finicky to get the temperature right.

Overall 4/5
Ultimately it's hard to complain much about the negatives, considering the price. If you know what you’re paying for and what you’re getting it's in line with expectations.

Hotel itself is fairly nice for the price but many little things made our stay less enjoyable.
Website said light breakfast included but NOT true. No option to eat on site.
Pillows very small. We asked twice for extra pillows but they were never brought to us. One of the curtain was missing in our room (room 216) which made it very bright early in the morning and all woke us up at 6 am. Our window was facing a relatively busy street and was noisy the weekend (people singing and screaming) but was fine on weekdays
Hotel is well situated. Free parking was very nice as expensive elsewhere in San Francisco

Decent motel near tourist attractions. Rooms were dated, but clean! Seems old negative reviews don't reflect the current situation. It's ok!

Terrible customer service! I made a reservation at this hotel through a 3rd party company, that unfortunately had to be rescheduled. I was told there would be no charge for this, then got charged anyway. I called about this and was told the refund was pending. Now it's several months later and I still have no refund. I call the property again, and am immediately told that I am wasting their time and they hang up on me. I tried to call back, and the manager refuses to answer the phone, like a child. I call the 3rd party online booking company, and they have notes showing that there will no charges, so they call the property for me, and managent tells them that he refuses to send any refund. I can't believe how rude this experience was! I can only imagine how terrible it would be to actually stay there. Horrible, horrible management. Do yourself a favor and save yourself the issues of working with this property. THEY WILL STEAL AND LIE TO YOU!

Very good starting point within SF when you want to ditch your car and use public transportation. The busstation was around the corner. Parking is free and on the property which was absolutely great. They have very large rooms but also normal sized rooms for a hotel. The large ones have a kitchenette area and tables. The rooms are a bit old fashioned but very clean. We would definitely come back for a short stay!

Disgusting! We arrived one night and immediately found bed bugs. Not just one or two, but in the span of 5 minutes we found 6 bugs. The room looks really shabby and super old. There were random stains on the walls as well as the door. The bathroom looked ancient. We paid about 210 dollars for a room with 2 queen beds. The location is also terrible as there are loud bars near by and you can hear loud cars every 2 min. I would not recommend this hotel to anyone.

It's a nice location for the price. The room could use some updating though, linens feel rough and the beds squeak. Bathroom decor is dated but still functional.

Amazing location in a very quiet area and fairly close to a lot of popular attractions (Lombard St, Golden gate, Fisherman's warf). Lots of restaurants within 5mn, bus stop is really close too and can take you almost anywhere for $5 a day. Rooms are a little outdated but really clean and with a small fridge, microwave and coffee maker. No breakfast and no baggage drop so if you arrive early you'll need to find somewhere else to drop your luggage. I would still recommend that place for the location and overall comfort of the rooms. You really get the feel of where the locals live and feel safe to walk around anytime of the day and night.

Where do I start with the motel Capri? It was ok. Would I stay again? Only if I had to. The bedding seemed clean under the lights but by day looked a bit grey / white. Carpet torn in places and stained. Seal round shower door had some black mildew on it. Avocado bathroom looked clean but obviously old. Towels seemed clean, toiletries were ok. Curtains stained where they’ve been closed over time.stains on back of door. Really old but effective air conditioning. A bit of noise from the car park depending on who was out there. You will smell marijuana but most of America now smells of it since it was legalised. It’s cheap and does the job. I take slippers and flip flops everywhere. I felt better for having them for the carpet and shower. Looks like they may be updating a few bits. Looked like a new air con panel on the wall. Also was unable to use safe.

Rooms pretty nice, but subpar service. Example: dirty sheets, no toilet paper, towels removed from rooms with no replacements….

I'm speaking from my own experience and to me this is probably one of the best and most affordable motels you can find in San Francisco. The room was decently big and cozy with comfy beds and pillows, bathroom was sparkling clean, not to mention the staff was friendly and attentive. Location wise, it's great. I didn't have to worry about what to eat as there are lots of restaurants nearby. Overall, my 2 night stay at this motel had been pleasant and I wouldn't hesitate to hit up this place again someday in the future.

I gave this 5 stars, not because it is a true 5 star hotel, but for an extremely well priced motel in a great location in San Francisco, I couldn't rate it better for the money. Clean, nicely appointed room. Good location. A bit small, but we we only needed a place to crash briefly, not spend a bunch of time in. I would come back here with no hesitation, and recommend it if you don't need a hotel with amenities.