Mountain Vista Farm, Glen Ellen CA

The woman that did my intake assessment asked all of the intrusive questions in a very insensitive way and gave inappropriate and honestly kind of offensive responses. It blew my mind when she had to ask another person in the background what and how to do things. Is that not WILDLY unprofessional? Then she said she had to go talk to her boss about wether or not I would be accepted? Why am I not just speaking directly with whoever makes the decisions? Who is this lady that knows a bunch of personal information about me now? If that was an accurate representation of this facility as a whole then I am beyond grateful to be going elsewhere.

Mountain Vista Farms
is an exceptional facility that has played a pivotal role in my sobriety journey. The staff members, including Nancy, Nikki, Colette, Ron, Earl, Chef Brian, and his Sous Chef have been instrumental in my recovery. Nancy, my counselor, provided invaluable guidance and support throughout my time at the facility. Ron, Collete, and Earl (favorite counselors) created a welcoming and nurturing environment that fostered personal growth and healing. The culinary team, led by Chef Brian prepared delicious and nutritious meals that contributed to my overall well-being. I am forever grateful to Mountain Vista Farms for their dedication, expertise, and commitment to helping individuals like myself overcome addiction.

After 15 years of addiction my son FINALLY agrees to rehab. Unfortunately, it was for a very high tolerance/dosage of Xanax; a drug we painfully learned Mountain Vista Farms knows Nothing about. On intake, they said they'd immediately give him medicine to start the taper right after intake. Intake took 1 hour. He was told he'd get medical support by a MVF on-site Doctor. (There is NO on-site Dr.) He was NEVER given his medicine. Instead, they dropped him off at the emergency department to, ". Make sure he was healthy and ready for recovery. " He literally went 7 hours without medicine. He went into severe withdrawals while waiting in the hospital emergency waiting room. He lost speech and capacity to walk. NOONE from MVF escorted, or stayed, with him. He was literally dropped off while withdrawaling. We agreed to put $36,000 down to be part of a dirty, musty jail/farm house 6 x 10 room with a coked out roommate who immediately asked if my son knew where to get drugs. We couldn't get out of that money mill fast enough!

Really disappointed with the staff except Ron. They billed for more days than my son stayed there effectively kicked him out when he wanted and needed to stay because " he can't stay, we have other clients coming in. " He attends the after meetings and his phone does not work there and so called and said not sure if he was waiting for me to pick him up and Terry said to me, he is not a client here anymore. Wow. Really very rude.