Mt Shasta Animal Hospital

Dr. Smith was great with my shih Tzu. He recognized her needs and recommended solutions quickly. A very enjoyable experience.

I was so thankful for Mt Shasta Animal Hospital as they are a very busy office. I called and gave them my name and number for the wait list and they were able to see me the same day! From start to finish, everyone was amazing and professional. I feel so blessed to live in area where they care for our pets.

Two weeks after I left this negative post below, Lisa the officer manager called back and said she was reviewing past messages on their office machine. She assured me they DO try to make room for long time customers with an urgent need. She was kind, thoughtful and made an appointment for my kitten to be seen on the day I get him this month. Very pleased with her follow up. She was unaware of this posting, but I assured her I would update it. Thank you Lisa!

I am very hesitant to write a negative review, but I could not stay silent on this one. I have been a customer, a loyal customer, of this veterinary clinic for over 20 years and called because I have a brand new nine week old kitten coming into my home and need a wellness check as well as shots scheduled and a neutering scheduled. I was told by the young man that it was not a priority, and I could not get an appointment with them until June. At that time my kitten will be almost a year old, which is unacceptable.so they have turned away my business, the revenue from my business for numerous shots and neutering, and have blamed that on staffing issues, which he said were experienced by all veterinarians these days. Then tell me why was it I could get an appointment at the Weed clinic in two weeks? I would rather not change where I do my veterinary business, but they have left me with no choice. It’s a shame that the community here cannot rely on veterinary care from this clinic any longer.

I really appreciate how they treat my dogs, they dont push them past there limits or force them when there fighting it, rather they allow dogs to calm down or even come back on the chill protocol. There a reason why its so difficult to get in cause there the best.

Although sometimes hard to get in in a timely manner, if you succeed with getting an appointment, the vets and staff are terrific and extremely caring.

I have had s few wonderful dogs over the span of about 15 years or so and i have been taking them to the Mt. Shasta animal hospital for everything from annual check ups to emergency situations and over that time they have been extremely helpful, kind and in a few emergency situations very accommodating and extremely caring. I would recommend them to anyone for any kinda situation pet or livestock related. I can’t thank them enough for everything and i am very grateful for all they have done over the years. So thank you so much Mt. Shasta animal hospital for everything

I have had very positive experiences with the services at Mt Shasta Animal Hospital. I had some very specific requests with my dog recently pertaining to her vaccinations. The vet did a good job listening and then went on to call me ahead of time to review the protocol. My dog had a good experience as they gave her just one vaccine at a time with precautionary measures. I am grateful to have such trust worthy services close by.

Great staff and got my dog in because of an emergency, even though they were crazy busy, thanks for taking care of paisley.

Our dog had a UTI while we were on vacation and the Vet.and staff were excellent. So thankful for their care.

I’ve put my precious pets in the staffs hands a few times over the last few years and I’m forever greatlful. The vet techs are so friendly to not only my beloved animals and but insured me with kindness and respect. I applaud the crew as some cases may be more emotional and challenging but they’ve always made the experience more warm and comfortable. I would recommend over and over. Thank you Mt Shasta animal hospital

Great staff and Dr Raquel Schenone took the time to explain treatment options. She was very kind, gentle and through in the exam of our dog

Amazing staff, they are super friendly and great with all walks of life, both human and animal. They explain things to you in words you understand and not just vet speak. They understand communication is a key part in care.pricing is very reasonable, too.

As a resident of Mt Shasta and a pet owner, I am very grateful for the staff and the vets here, They have treated our senior pets with so much love and respect in their final moments and are now taking care of our new puppies. They have gotten us in an emergency, many times and I love them all. Thank you for always being there for us, thro the good and sad times! OX Desiree` Watson

Be sure and ask for the total price before having anything done. We have seen prices more than double for simple monthly procedures, it's too bad they are the only game in town.

BE WARNED! This place loves to price gouge! They know people will do anything to keep their animals healthy so they upcharge even without any notice. Shameful!

MSAH can be difficult to get an appointment with, they are just too busy! But they always do their best to get you in and are friendly and even careful about running up the bill. The doctors I’ve worked with took their time with their diagnostic process and explained their thoughts along the way.

Due to lack of staff and mismanagement we are deeply disappointed in the care my cat has received. We have been bringing all of our family pets to this vet for years and now we are going to drive our pets one hour away for care. We brought him in for a skin issue, he used to take a certain medication for this issue and it worked. We simply wanted to get him checked out and prescribed this medication so we brought him in. The doctor flat refused to prescribe and instead wanted to try shots, administered in office. Naturally it’s a cost every time we bring him in. We called after he had his first shot, wanting the original medication he was on and they refused. Said we would need to bring him in for another exam. Another 200 dollars. Not to mention because they are short staffed they now require people to leave their pets all day long. This stressed our cat out so much we don’t want to bring him in for another exam just so they can maximize profits. His other vet had prescribed this with great success. I’m deeply disappointed and concerned. Will be driving my cat to Redding. At least then it’s only 3-4 hours instead of 8.

I really love this place. They provide the best small animal care I have found in the county. It is so unfortunate they can't take all of the clients that need care for their animals. Siskiyou County really has a big lack of vets and it costs many of our beloved pets their lives.

The doctor took my cat for a surgery afterhours to prevent inflammation. Very grateful the stuff is adequate and friendly