Murrieta Auto Collision

I cannot recommend Murrieta Auto Collison enough. In the last 2 years I have had to use them on 4 different occasions. All 4 times people have hit me. I have brought them my Chevy Colorado to most recently my 2022 Ford F250. The quality or workmanship and attention to detail is unsurpassed. Misty stayed in constant contact with me and gave me regular updates of what was happening with my truck. They worked with my insurance to be sure that I only got OEM products back on my vehicles. My F250 is less than a year old and the color match and clear coat finish look factory. They have always gone above and beyond and give that personal touch. I recommend all my customers to use them as well. I have probably recommended over 100 customers to them and they have all had outstanding experiences. If you're in that unfortunate position where you need a body shop, look no further. They will take care of you and give you great experience. They will take what can be a stressful situation and make it a breeze and easy to handle. Thanks so much to the Misty, Herman and the team at Murrieta Auto Collison!

Friendly staff, professional in dealing with insurance claims and most importantly the repairs done were undetectable.

Monday or Friday the staff are courteous, honest and attentive to customers. Always ready to serve. Unlike other establisments you'll notice their attitudes on Mondays. I try to be understing on days like Monday.

Always great communication and cars are always looking great when finished.
5 car customers!

First- the actual work they did was great, and I have no complaints about that. The service was awful though. There was about a month and a half between when I paid and when my car got repaired. Every time I called I was told they would get parts "next week, " but the parts didn't appear until two days after I asked for a refund. It took them half a week longer to complete the repair than I was told it would- again, every time I checked they said it would be available tomorrow. With the number of auto repair places available, there is nothing special about this one.

I want to thank everyone at Murrieta Auto Collision for making the whole process so smooth. Very friendly and professional. Everything was done in a timely manner. They even helped me in dealing with my insurance. I appreciate how they stayed in contact with me and kept me updated. Thanks for also helping me with picking up my vehicle!

This place is a complete joke. They take as long as they want to complete work. I got quoted 4-5 days for a repair. They've had my truck for two months and counting. Thats two months of a $60 a day rental truck. The insurance took no longer than a couple days to approve each of their 4 extra huge supplimental bills. They have no idea what they're doing and are costing me a fortune in rental fees.

This is the best shop.super honest, fair, friendly, best of all FAMILY OWNED!

Misty is amazing!

Great service stuck to the time line and gave me updates, as the work progressed. Plus open on Saturday.

10/10 recommend this place. Although they had my car for a month they did an amazing job and super nice lady Laura always kept me updated and made sure I was ok with whatever was being done it made me feel really good about leaving my car there.

I take all of my cars to Murrieta Auto Collision. Misty is always keeping customers updated on their vehicles progress and provides great customer service.