Music & Arts, Mission Viejo CA
Address | 24451 Alicia Pkwy Suite 9A, Mission Viejo, CA | ||||||||||||||
Phone | (949) 699-2913 | ||||||||||||||
Hours |
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Website | stores.musicarts.com/ca/missionviejo/music-store-2607.html | ||||||||||||||
Categories | Music Store | ||||||||||||||
Rating | 3.7 6 reviews | ||||||||||||||
Nearest branches Music & Arts — 1525 E Ontario Ave #106, Corona, CA Music & Arts — 848 S Grand Ave, Glendora, CA, United States |
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Similar companies nearby Best Buy — 25422 El Paseo, Mission Viejo, CA |
Music & Arts reviews
6Staff are all excellent; instructors are professional, experienced, knowledgeable and exceptional teachers. Great source of music education and instruments. Outstanding customer service and really nice people!
I have yet to receive a refund for my children's canceled classes in May. The instructor canceled three sessions each for my two kids, amounting to $222 in total. Shelton assured us that we would get a refund, but even after waiting until July, I still haven't received it. When I reached out to him, he suggested contacting corporate, but I found his response unhelpful and indifferent.
I sent an email to the corporate team, but unfortunately, they never responded. This experience has been frustrating, and I strongly advise others to consider finding a different music studio with better instructors, management, and customer service. While I understand that unforeseen circumstances can occur, the lack of communication and delay in resolving the issue are unacceptable.
I sincerely hope that you won't end up feeling the same regret I did.
The good reviews here do not fall in line with my experience at all. And they sell instruments yet have no basic knowledge about them at all. Completely unhelpful
Friendly staff good prices and they are very informative about the products
Good selection, very fair pricing, great flexibility and spectacular service. When everyone else wanted a three month overpriced minimum to rent a saxophone for a weekend special for our church's Christmas service, these guys gave me a fair price for a month. They listened to my need and worked with me. I will send fellow musicians and business their way and I myself will go to them for my music needs. Shelton and staff, well done.
This is a real music store. It is not guitar center, what you will find is trumpets, clarinets, and all sorts of instruments, you will also find the things at that afor mentioned store. The best part about shopping here is that you support a real music shop that all musicians can find gear and keep all forms of music alive. Staff is friendly and shop is bright and clean