National Property Management Group, Valencia CA

Horrible communication, a terrible website, and expensive service.

So I feel scammed.this year signed up for automatic payments on their website, but (unknown to me) something went terribly wrong.the automatic payments were not processing.but instead of alerting me to the problem right away, this company allowed the account to go unpaid, finally alerting me many months later with a threat.they were planning on placing a lien against my home.

During that time, and before the threat, this company piled on exorbitant late fees.fees and unpaid balances which you can't even check by logging into their website.the same website that allegedly accepts those automatic payments.

So by keeping me confused and uninformed, they were able to extract my money. Whether or not they planned it that way doesn't matter to me. Either way it is unacceptable.

I wish I could leave on a positive note, but I can't. They do the a lousy job with the property maintenance while charging the highest HOA fees in my area. They're just awful at what they do.