Natividad D’Arrigo Specialty Clinic, Salinas CA

I drove over 2 hrs to obtain a healthy by bycopy of a CD with my x-rays & MRI on it to let Dr Wong see what was wrong with my back.
About a month later I needed my CD for another Doctor & when I went to get it returned to me the receptionist look around up front then went to back for a couple minutes.vwhen she return she said we got rid of, Itold her is was my property & had no right to throw it away.
She told me that they downloaded it & to go down to imaging & get a copy of it. Well Imaging went to make me a copy &: came back asking where we're they take. & I told her she says oh we don't give out copies UNLESS You had them done there. But they are MY INAGES I brought to share me results with & upstairs they destroyed them & you have them so why can't you RETURN My results

I was scheduled to be seen at 10: 00am. If you get there late, they can easily say to reschedule. However, they can take their sweet time when it comes to respect your appointment time. I seen people who walked after me going in before me. I believe more customer service training and communication skills must be required to their personnel.

My appointment was at 11: 30 and they told me leave come back at 1 pm and they still weren't ready and still had me waiting I don't recommend this office horrible experience I had.

It seems that every time I go there’s something new. They always keep you there for long time. Second they don’t schedule ur appointments but they do print paper saying you have a follow up. They they try to get you in and keep you there for hrs. Bad bad clinic

Appointment message did not clarify this was a pre-op appointment. Preparation was done for colonoscopy and now has to be rescheduled and redone. Communication needs to be improved! - Randy

When your there its great. However, shutting of the phones 20 min before closing completely defeats the purpose of a closing time, but also cost me urgently needed, well deserved disability insurance money.
Not to mention, the whole reason I needed to talk to someone was because EDD only received 2 of the 3 needed Doctor's certifications. Please, pay attention.

In my point of view they are the best including all the staff who work in this clinic