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Natomas Crossing Dental Care

Address 4190 Truxel Rd, Sacramento, CA
Phone (916) 928-9999
Hours
Monday7:00am-5:00pm
Tuesday7:00am-5:00pm
Wednesday7:00am-5:00pm
Thursday7:00am-5:00pm
Friday7:00am-4:30pm
Website www.natomassmiles.com
Categories Dentist, Cosmetic Dentist, Dental Clinic, Dental Hygienist, Pediatric Dentist
Rating 4.1 15 reviews
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Natomas Crossing Dental Care reviews

15
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Andrea
October 16, 2023 1:36 pm

As a person with massive amounts of dental anxiety and a bucket load of previous traumatic experiences (with dentists and hygienists), I am always overwhelmed by the kindness, professionalism and attentiveness I receive here. I don’t know that I will ever overcome my dental anxiety completely, but I do know that in my visits here I find myself in wonderful, capable, and caring hands. I greatly appreciate the quality of care, validation and information I am provided with.

Michael
October 12, 2023 6:19 pm

My wife told me Natomas Crossing Dental was very nice and that the employees were really Great! She was right. I am glad to be a new patient. Thank You for your Superior Equality Care.

Aileen
October 10, 2023 12:41 pm

Dr. Sharing is really wonderful. So glad she is part of the staff at Natimas Crossing Dental

CRAIG
October 09, 2023 7:06 pm

Sadly this facility has lost sight of customer service and quality care in the pursuit of profits. Surprised by a $500 bill for simple cleaning and 3 x-rays. “Yearly plan” actually only good for 7 months. Clear they are massively growing their billing staff while reducing hours for dental assistants, and making additional charges for missed appointments. Sad that the owner has lost sight of the practice she started -
looking for a new dentist after 10 years

Derek
October 08, 2023 1:23 pm

I am normally not one to leave reviews but this office was the most friendly and professional place have ever gotten my teeth cleaned.

I P
October 06, 2023 12:01 am

Sunglasses is always dirty
The office must through away all dirty sunglasses or at least clean them with disinfectant
The person did cleaning need more experience to make her hand softer
Like Audrey
I need more advanced cleaner
I do not want to suffer hard hands and tools inside my mouth
Moving cleaning tools inside mouth is a talent.
She did not has this talent at all
Thanks
Best

Natomas
October 03, 2023 5:42 am

Our family has been coming here for a couple of years now. The dentists and hygienists have been nice, friendly, and thorough most of the time. We had one incident that was short of satisfying due to a temporary hygienist who came in to help during busy holiday season. She left my daughter's gum bleeding for a while afterwards during a normal routine checkup and cleaning.
Scheduling has been problematic this last year especially in my opinion which can be several months to almost half a year out at a time. One time they canceled our appointment, and we had to reschedule which was a headache. This issue has me consider switching our family to another practice. However, today Makeda was very nice, polite, and accommodating. She helped move my daughters' appointments up in the week. She also told me that she would personally let me know if anything opens up even earlier, she would contact me. So we will give this practice another try.

Nina
September 30, 2023 9:49 pm

I've been coming to this dental office for a few years. Recently had a terrible experience with Dr. Hsu. He did my routine cleaning one afternoon and it was THE most uncomfortable cleaning I've ever had in my life. I have very good dental hygiene and have had cleanings done by hygienists and dentists throughout the country during my adult life. Never had any dentist been so heavy handed. When I brushed and flossed my teeth that night, I ended up spitting out an entire mouthful of blood.

Dr. Hsu also engaged in irrelevant chit chat with the dental assistant during my cleaning. It had nothing to do with my care and was quite unprofessional. It also made me wonder if Dr. Hsu would've done a better job if he had been focused on my teeth rather than distracted by chit chat.

Up till this visit, I had found the services at this dental office to be sufficient, even if not impressive. The office is clean and the staff courteous. I very much dislike their business model, however. You don't get your own dentist. Each time I've visited, some random doctor (usually someone quite young) would supervise my care.

As such, you don't develop a relationship with a dentist. They can't properly monitor your teeth, its patterns or history. Almost every time, a new dentist would ask me questions that had been asked and answered at a previous visit.

The office says you can request the same dentist each time. I tried that, except they seem to have a pretty high turnover rate. So the doctor I liked left after I saw her for two visits.

I plan to look for a new dentist.

Saul
September 29, 2023 6:46 pm

Staff is friendly and provided great service on a last minute appointment. We definitely recommend this dentist office to anyone.

Douglas
September 27, 2023 9:32 pm

Dentist Dr Sharif was very careful about my tooth pain and took great care in her explaining everything and the expected outcome. The outcome was better than I expected.

jennifer
September 27, 2023 4:45 am

Natomas Crossing Dentistry is the best dentistry I have been to ever. They are very professional, clean, friendly and welcoming. My crown fell out and I visited another dentistry he was charging me $1500 out of pocket for a new crown and said he will not replace the crown. As I seek another opinion I found Natomas Crossing who was more concerned that I did not swallow the crown and praised me for bringing with the crown to replace! The Dr cleaned the crown bond and replaced! Thank you Dr. You are the best! Highly recommended!

Michael
September 24, 2023 6:10 pm

Been going to Natomas Crossing Dental for over 10 years and Dr. Harris and her staff have always been friendly, professional and experts in their craft.

Harold
September 23, 2023 1:51 am

Had an excellent cleaning session with the very amiable Ryan today! He's so thorough and caring, from the moment you walk in (asking for some favorite music to play) until the moment you leave, when he stocks a bag with "goodies, " like floss and a toothbrush and paste. He reviewed his findings with Dr. Hsu, another professional, delightful person on the dental team.

Connie
September 19, 2023 9:36 pm

I love this office, I took my girls back here because I used to come here back in 2019. The staff are nice and friendly. The dentist is also amazing.

Clint
September 15, 2023 12:24 am

Natomas Crossing Dental had a great experience. Everyone I came across at Natomas Crossing Dental was very helpful and got me through it with confidence. From here on it's Natomas Crossing Dental for my family.

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