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Navy Federal Credit Union, Mission Viejo CA

Address 28201 Marguerite Pkwy #14, Mission Viejo, CA, United States
Phone +1 888-842-6328
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Saturday9:00am-2:00pm
Website navyfederal.org
Categories Credit Union, Bank, Business banking service, Financial Institution, Investment Service
Rating 2.6 9 reviews
Nearest branches
Navy Federal Credit Union — 18709 Brookhurst St #5A, Fountain Valley, CA
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Navy Federal Credit Union — 8660 Rio San Diego Dr, San Diego, CA
Navy Federal Credit Union — 9660 Mission Gorge Rd, Santee, CA, United States
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Navy Federal Credit Union reviews

9
Sort by: date highest rated lowest rated most helpful
Anna
January 03, 2023 11:25 am

Branch Manager Miranda is absolutely racist and the worst at customer service. I was needing certain paperwork from the state to prove my sister was my adopted sister. I will be closing all accounts due to being treated so poorly today and have been with this bank so long, but this is unacceptable! Navy federal need to hire better people. This location has bad reviews for a reason!

Jimin
December 17, 2022 3:17 am

My experience in this branch is always wonderful. Everyone is so helpful and customer service oriented. For my auto loan as well as mortgage consultant they did their best job. I am always happy to visit this branch. Thanks all staffs working out there.

L. P. H.
November 01, 2022 3:13 am

Navy is the best Bank in the Business. Some of these reviews are funny, why would you leave a 1 star review for such minor issues. I had waaaaay worst experiences at conventional banks.

Kylie
August 28, 2022 3:59 pm

All the workers are very rude and technical about the way checks are written. Josh is the only good worker. Dont waste your time with this rude ash bank

Andy
September 28, 2021 12:12 am

The worst service by poorly trained people! They are extremely hard to communicate with either by phone, email, or chat. They unilaterally, without notice or consent, removed the mortgage co-signor from access to the loan statements and refuse to correct the mistake.

Tricia
June 28, 2021 3:54 am

Absolute worst credit union in the State. We opened an account there spet literally 3 hrs to do it inside the branch. My husband and I have been married 20 plus years and now applying for a Auto loan. Run DO not use them. Horriable. Got better rate and service elsewhere

Gabriel
April 10, 2021 4:11 am

Reliable bank does right by service members, but this location closed at 4PM when service members are hardly getting off work. Dont know why a branch that mainly serves military personnel would close so early.

Valerie
March 11, 2021 6:26 am

I have been an NFCU member for almost 30 years. This is the friendliest branch I’ve ever visited. Very convenient location! Over all these years NFCU have always taken great care of my accounts they really know what military people and their families need. They were one of the first institutions that offered interest free “paycheck loans” when the congress started these Non-sensical “shut-down-the-government” budget showdowns. Really gave us peace of mind and didn’t make us feel embarrassed that we needed that kind of help. Thanks.

Mark
March 10, 2020 7:58 am

Locked door before 5pm Would not allow my disabled friend to enter. Bank Credit Union after the door has been locked. Ridiculous policy!

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