Neptune Society of Northern California

Our family’s Patriarch was on palliative care in the hospital. We thought we would have more time.
I called the night before Dad passed, 9: 30 pm. The most compassionate, kind lady set everything up. It was as if I was talking to a close friend. Linda made the difficult choices very easy. When Dad passed, I made one phone call, and knew he was in great hands. I went to the office (WC) and Kristen met with me to discuss military information and other details. Neptune is such a wonderful resource when difficult decisions need to be made. No pressure, and they were priced very reasonably, have all permits, certificates and set up military honors.
My husband and I made our arrangements years ago so my children have no worries.
Neptune of WC, and staff are fantastic.

If you know that cremation is the path you want to follow, this is the most transparent solution I have found. I have done my research with traditional funeral homes and Neptune delivers what I want, without the extra fuss and decisions.
The startup steps for the executors is easy, and removes a great deal of stress.
My kids have thanked us.
= Thoughts on post death processes =
I you are unsure about cremation, think about the burden of a funeral and gravesite on the kids. Mausoleum is a no maint option, but pricey. Have a conversation about your wishes with those who will be left behind, it will clarify things. A grave is no longer a memorial for visitation but a memorial for forgetting. In your own life, how often do you go to a cemetery to visit lost ones? Life is not a movie, plan accordingly.

My husband passed away recently. I called the Neptune Society with no idea what to do and limited funds. They helped my family with a perfect solution that my husband would have loved. Along with amazing service the products I received for the price was wonderful. Friends and family all over the country got a chance to participate by sharing their experiences and photos with us on his memory page. Everyone loved it! We gave him an event that was perfect, dignified and affordable. Thanks Neptune Society for all you did for us.

The interviewer took down the information inaccurately, failed to let me review it for accuracy and couldn't problem solve after about 10 days.

Neptune Society of Northern California is professional and polite. Kristin of the Walnut Creek office is informative and thorough. Service Assistant Emily and Captain Stephanie Sandoval of the Naiad showed extreme professionalism and patience. Emily and Stephanie did their absolute best to work with me. Emily was very personable. In the end all my family members boarded The Naiad for a successful and memorable sea scattering ceremony. For that I am thankful.

Thank you all for the excellent service for our whole family. You did it all perfectly for us in our very sad time in our family. Will never be able to thank each and everyone of you enough. Sincerely The Pollastrini Family

From the time that I called to say that we needed them to collect my husband they were quick to let me know how long it would take them to get here and let me know along the way how much longer that they would be. The got here and were very professional. Got him ready to be transported and were on their way. They were good about letting me know who to contact should I have any questions. It was just as I expected. Thank You for caring.

Neptune Society did a wonderful job in providing service regarding the passing of our Mother.our care coordinator Kelly Wylie was thoughtful and excellent in helping us through the difficult process.
My wife and I now plan on having Neptune Society as part of our family's needs

I am so glad that I called Neptune Society to manage my mother's remains. They have been extremely professional, patient, understanding, and no pressure. If the need arises, I will use them again and also recommend their services to others.

Having no prior experience, I was apprehensive as to what I had to do. Obviously, my state of mind was chaotic. I made an appointment with Kristin to make final arrangements. Her demeanor was one of competence, sympathy and experience. She was patient to walk me through what Neptune was doing and what I had to do in a very straight forward manner, taking time to let me absorb the information and express my grief. The follow through was exactly as she had explained. Their free offer of a 12 week support system is exactly what I need. They are very skilled at what they do.

Everyone we dealt with was professional, informed & friendly. It helps with such an uncomfortable topic and product.

Lamentable and biased treatment of the deceased's spouse. Do you enjoy having a receptionist turn her back to you when you try to inquire about funeral details? Unbelievable in this day and age.

They are there for you during your time of loss, grief. So helpful! Navigating you through unknown territory! I was & am ever so grateful Susan 2023

This has and continues to be a difficult time for me everyone at the Neptune Society have been wonderful

From the presentation of information, the communication and the timely receipt of "my box" for my remains, the process was easy and affordable. Thank you, Neptune, for your service, your thoughtfulness to those that stay behind to deal with the death of a loved one and the gentle approach of my rep, Lydia. I now know that my daughter will not be burdened with any decisions when my time comes.