Newport Bluffs Apartment Homes, Newport Beach CA

I want to commend Erika Sanchez, property manager at a huge development called Newport Bluffs in Newport Beach, CA.

I live there in one of their town homes, and find her people skills extraordinary.it seems she always knows how to manage any requests for assistance I have submitted and produce positive outcomes.

Erika is a high caliber business professional who I just found out is working on her Masters in Strategic Planning. This will only enhance her people skills and abilities to manage the development, and deal with current and prospective tenants.

If anyone is looking for a well managed "resort" living development, they should definitely check this location out!

Newport Bluffs maintenance department are always professional, prompt and courteous, I want to acknowledge Edward, Joan and Dave.

Not good, rent here is so expensive in OC for apartments, I know some friends that moved down to San Diego because of the cheaper housing.

The maintenance team & office staff (Allison & Maverick) at The Newport Bluffs community are always on top of it. Maintenance is ordered almost immediately upon request and the team arrives promptly, very professional and explains the issue or required repair, which they handle. At times they go above and beyond. For example my hall toliet was experiencing issues therefore they fixed the issue at hand and decided to check the master toliet to be proactive. Thanks guys!

Living at Newport Bluffs, I learned that "Love Where You Live" is more than a marketing slogan.it really is true. I have been living in a Newport Bluffs Townhome for a year and LOVE where I live.

Leasing Process
The property team is so professional and personable! They go above and beyond every time that I work with them. From questions about payments to helping me find the owner of a lost puppy I found in the community (we found the owners) - the team here is top notch. Although, we do laugh about the community text messages that they send - sometimes there are errors and duplicates! It makes for a good smile with my roommates.

Maintenance
Always prompt, professional and willing to work a problem. I am always been impressed how how the maintenance team responds within 24 hours. We all know that things go wrong, it's how it's handled that matters. We had a plumbing leak in our kitchen and the team was beyond accommodating, moving us to a fully furnished unit during repairs AND they deep cleaned our home before we moved back in. It was such a smooth process, especially one that had the potential of being super stressful.

Community Experience
As of now (Spring 2020) they are completely upgrading and remodeling the main amenities. While I miss being able to use them, I know they are going to be better than ever. They are expanding and completely remodeling the gym, resurfacing and getting new furniture for the main pool, etc. I also love living next to the Bonita Creek Canyon, steps from my door I am in the middle of nature and Bonita Sports Park. I can walk all around my community and feel safe and like I am living at some kind of resort.

I have Been living here for almost two year and my experience has been great. The amenities are world class, the grounds are manicured to perfection, but most importantly the staff and maintenance people are wonderful. We have never had a work order that was not taken care of on the same day it was written by me. One night when I made a little kitchen foul up and gave my sink a world class clog (Hint. Don't put a whole bag for potato peels down the garbage disposal) but they where there within 20 minutes to fix it. I won't do that again.

Lets face it no person or organization is perfect all the time, but the staff here sure tries to be. My family and I have been renting in different locations for the past 13 years so we have had a few landlords, but I can honestly say Newport Bluffs has been the best!

After more than two months and many phone calls still no refund of deposit. The unit was left very clean, there is no reason for delay, but continual excuses "check lost, processing time, etc". However, on the plus side, I did find the area is well maintained.

Extremely unprofessional staff, mold infested community, rude and abrasive management. This place looks great from the outside, however once you move in you start experiencing all sorts of issues. I have been living here for 5 years and have had several problems with the staff. You have to ask at least 5 times for things to get done, return calls can take up to 72 hrs. Plant trimming once a month, blowing all leaves on your patios using air blowers. Flaky and rude staff, very poor customer service, nobody really cares. One thing is for sure, high rent increases every year!

These guys are a joke. They take your money and run. Upon moving in there have been multiple issues with the new apt and no one has resolved them. They were late issuing the keys but sure fast at taking their money. Maverick is a joke. All he cares about is getting his commission. RUN

This place made me sick constantly, Also I handed over my keys 3 day early rent paid in full and they are charging me $500 for abandoning the property another $300 in other misc BS fee's. They missed the move out inspection. BE VERY CAREFUL. TAKE MOVE IN MOVE OUT PICTURES LIKE I DID. THIS CASE HAS BEEN GIVE TO MY ATTORNEY. THEY ARE BULLIES. Otherwise its pretty. They did nothing to revise the situation. They sent it to collections. They didnt help when I called so her reply is BS. THEY ARE WRONG WRONG WRONG TO DO THIS TO THE TENANTS.

Sal in maintenance went above and beyond for us and always does, on top of everything< timely, friendly, so considerate always a smile on his face and a very hard worker, loves what he does and loves helping others you can tell that always, i love living here! He makes are life easier:)

We first saw Newport Bluffs apartments in February, when we started looking for a new place in Newport Beach. We fell in love with the community on our first visit. It has beautiful architecture and is very well maintained.

The staff at their sales center is very knowledge-able and helpful. Steven helped us from the beginning and was great, he explained the whole process and kept us updated throughout the process, so a big thank you to him.

We finally moved-in in March and it has been a great experience. Looking forward to our stay here:)

Excellent customer service, they will go above and beyond to ensure your experience here is top-notch. Excellent upkeep of all spaces on the property and spacious apartments with great views!

Hi my phone signal dropped earlier and it wasn't my review. Newport Bluffs is Outstanding, Wonderful, I will only live in Irvine Company. Love where you live is true. The Staff are Great. Love my Apt.

This place looks nice. However - I have lived here over a year and a half. I was happy until I found out that I have toxic mold spores in my unit and the Irvine company refuses to help me. I have been sick, home to the doctor, and my King Charles Cavalli almost died. Unfortunately I know a lot of other people here that say the same thing. If you want yo pat a lot to get sick - Irs a great choice.if you complain they will test your unit. But they will force you to sign a lockout agreement while they temporarily relocate you and the refuse to tell you what was found. I had a third party come in and confirm that there is mold. Yet and still they still deny it. They deny that there are others too! Look on yelp!

II am writing this review after living in Newport Bluffs/Irvine Company for 2 1/2 years and becoming incredibly sick by TOXIC MOLD in our HVAC system. When we moved here, like most everyone who has become a tenant, we were so excited and thrilled that we have found this amazing and beautiful place to live. Centrally located, gated luxury community with resort like amenities, park like setting and lush landscaping. It was expensive, but we were sure this was going to be a great place to live.

Little did we know we were moving into a Hell Hole that would eventually suck the life out of us and make us so sick we felt we were dying. This put us on a journey where we would spend every day/week/month trying to solve why we are so sick, meeting with every kind of doctor, running test after test, thinking there was something wrong with "us". When we arrived, we were fit, healthy and active, and spent our days swimming, working out, traveling and living a great lifestyle. After a few months we started getting very sick; rashes and hives, abdominal/stomach pains, breathing/chest pains, food allergies, developing migraine headaches, feeling lethargic and dizzy, coughing and sneezing blood, joint pain, just to name a few of our symptoms.

The Irvine Company spends millions of dollars in creating a beautiful setting, marketing their brand and touting the "Lifestyle", but in reality they are criminally negligent when it comes to the maintenance of their apartments, and has compromised the health of hundreds, if not thousands of people over the years. It appears to be a part of their business model; it certainly keeps the apartments turning where they can increase their rents year over year. We received a notice in January of 2017 from the community stating that "there have been some concerns about mold but that these concerns were unfounded, please contact the management office if there are any concerns"! WTH? OH MY GOD! WHAT?

If you live at any Irvine Community, get a mold inspection done immediately by a Certified Mold Expert, not one that the property management would recommend. This is critical that you do this; Your life and the life of your loved ones may depend on it. Once we found out we had mold, Thank God we did or we would have died there, we starting noticing the plastic tented balconies, pulled out water heaters, which has become the hallmark of the property remediating mold from apartments on a regular basis.

If you are planning to move here, DO NOT be sucked in by the beautiful nature of this community. The staff here turns regularly as do the tenants, so you will not get a real answer to your concerns. Never in a millions years, would we have thought that we were being poisoned by our own home, let alone a home that is very expensive and a community who's brand is "Love Where You Live". We had to leave and throw away all of our belongings as we found out ALL of our belongings were covered in mycotoxins and could not be remediated. We are devastated beyond words.

Irvine Company, if you read this, We would still be "Loving Where We Live", if you weren't poisoning us with Toxic Mold due to your willful and unlawful negligence.