Newport Lexus, Newport Beach CA

My second car from Newport Lexus. Anthony is a wonderful salesman and he always takes great care of me and my family. Also, much thanks to Narmeen in finance for always taking superb care of us.

Excellent customer service - staff are very professional and no pressure. Adams, sales person, who assisted from test drive to purchasing my Lexus RX 350 SUV was very patient and helpful. I recommend Newport Lexus when purchasing your future vehicle.

A realtor friend by the name of Erik Neff recommended your salesman Steve Tibbetts to me and I bought a 2021 RX 350 in May. I recommend Steve to my friends who bought a NX vehicle.
Enough said.
I am really enjoying my RX.

Easy checkin and checkout process, service done in 1.5 hours as communicated, including the free car wash! Thank you!

Sean at Newport Lexus was quick in processing my service and getting me a loaner vehicle. I was in and out in no time.
My car was ready the next day - seamless.
Thank You!

Had some body work done on my vehicle. My car looks brand new. Thanks to Robert and the team for the great service.

It was my first time at this location, and I had a great exprience. Robert was my service rep and he was fantastic. He explained the process and provided me with a loaner car. It was a very smooth, painless, and quick exprience. Will go back there agian.

The people at Lexus New Port Beach are always so nice. If you would like to purchase a Lexus, please go to Lexus Newport beach the best experience buying a car I've ever had.

Loved my experience with Joey and he is the reason I own Lexus.
Superior customer service and very informative

I had a factory-related problem with my new Lexus. Kaitlyn went beyond the call of duty to give me extraordinary service. Kudos to her and Newport Lexus!

The Rx 350 is the finest luxury vehicle out there. The safety items are amazing. The December sales event was not a stressor. Trade in was fair and discount was right at our price point. Third Lexus from them. The service department is also the reason I come back to them for our cars.

While I purchased my UX250h from another dealer, I chose Newport Lexus' service department specifically because they are GREAT. We have been servicing our original Lexus with Newport for over 20yrs. When we traded that in, we continued to go to Newport for service. Then, I purchased my new Lexus and my 5000 mile service went to Newport Lexus. I have owned Mercedes and BMWs and every time I had my car serviced, I felt like an ugly stepchild. I was always upset that my family had superior service at Newport for their Lexus. Finally, I decided to purchase my UX250h. I WAS SO HAPPY when I drove up Monday at 7am. While there was a line of cars, I was immediately approached and told I'd be helped. It took less than 10 mins. I was escorted to my service provider Kevin who is now our "family" service person now. I was treated as a real customer. I even was able to receive a loaner which with every other dealership I was either told we don't do that (fletcher jones, irvine bmw) or made to feel bad asking. Yet, I would see all these businessMEN getting loaners. SO, THANK YOU NEWPORT LEXUS and KEVIN NESSL for just taking it to the next level for me. You all delivered.

In addition to a regular maintenance service I needed front end suspension repair. My service rep Alberto fully explained the needed work, got the work done timely and at a reasonable price.

That’s service!

As usual, the service was fantastic! Thank you Joey for providing outstanding service and being a wonderful person. I will recommend you to everyone.