Nice Smiles Dental Group, Westminster CA

Horrible, shady business. DO NOT COME HERE THEY ARE MONEY HUNGRY PEOPLE. All the negative reviews are true about this place, the customer service is horrible, the receptionist is mean/rude, and the dentist is money hungry.

My mom was recommended to this place by her primary dentist to get crowns fitted and placed, since she was came here from a recommendation she asked to get 14 crowns placed to fix her smile and they happily agreed and assured her they'll look good, and if she didn't like them he'll fix it. WELLLLLLL THAT WAS NOT THE CASE!

If some of you don't know, before getting crowns permanently cemented, dentists usually put temporary cement on the crowns as a trial run before permanently binding them to your teeth.

BUT THIS DENTIST NEVER DID THAT FOR MY MOM, she complained to the nursing staff that she didn't like them and they never told the dentist. SO HE ENDED UP PERMANENTLY CEMENTING THE CROWNS ON HER TEETH! She's been back a few times and told the dentist she didn't like how they look and wants him to fix it. He kept saying that it's cause they're new and she hasn't gotten used to it.smhhhh

She back another time and they told her she needs to get a deep cleaning, once she told them she already had a primary dentist for cleanings/check ups, he became very rude to her and went as far as saying "Well you wanted to be pretty and have pretty teeth, this is what it looks like" WHO SAYS THAT KIND OF THING TO THEIR PATIENT? All my mom wanted was to have nice teeth, this is the first time she has done anything selfless for herself since moving to America and this money hungry dentist does this to her. Taking all her hard earned money!

Sorry for making this so long, PLEASE go anywhere else and ask a lot of questions before doing anything permanent! Also if you guy's know anything I can do to help me get her money back pls lmk!

Front desk so rude, so bad customer services. Keep hanging up phone on customer while communication.no wonder you only have 1 star rating.

I had a broken tooth that I kept ignoring to have taken out and I was so scared that it was going to hurt… There was some sort of unicorn power going on because I didn’t feel a thing, and it was so so cheap. Very happy and would highly recommend

Rude and unprofessional. Dentures were done poorly. They had to return the amount they charged because it was unusable, so they told me to check back with them in a few weeks to see if the refund was completed. When I called back a receptionist yelled at me and told me that they didn’t take responsibility for it anymore and I had to go check it myself.

Doctor Dai Nguyen is professional and gentle, the price is reasonable and competitive with Vietnamese people, the most modern technology machines.