No Surrender Adventure Park, Clovis CA

I don’t like the fact that they do not accept any other socks than their own. They make you buy their socks no matter what. Even as a watching parent while the staff wears street shoes. Also if this is truly a place for kids I don’t think there should be alcohol sold, but I guess there is just too much money in it.

It's great! I always love this place. Great for all kids and the way they redid the place was awesome. Btw I haven't been here in about 3 years, so it's a nice change of pace.

Me and my kids had a BALL! If you have a child on the spectrum or care for someone with a disability, this is a place to go to! Look into Sensory Sundays (maybe called something else, doesn’t hurt to call and ask)

Great place for the kids and friendly staff. Only reason I gave it 4 star and not full star is because the baby changing table is inside a stall so had to wait to change my daughter's daiper. I also saw another parent trying to change their child's daiper outside as they couldn't wait. So maybe have the baby changing table out instead of inside a stall where it can be occupied by someone who doesn't need it.

Good place for kids. Best Pizza ever.worst Michelada in my entire life.it was super super hot.

Held my sons 2nd Birthday party here and purchased one of their party packs. I highly recommend it! They assigned Keira to our party room and she was super friendly, extremely polite and very attentive to our needs. The kids had a blast and haven't stopped talking about it for the past week! The food was great and around the same price as going out to eat at a regular restaurant, instead of overpriced like some places. We'll be back here for sure in a few months for my other childs Birthday!

Nice play area, but folks working at the food court are very rude. No manager supervision at this place, it's basically a bunch of high schoolers doing whatever they want.

Laser tag used to be the main thing here. Now it's falling apart. Guns and other amenities in the arena are broken and in a state of disrepair. Say goodbye to mystery box, kill streaks and game modes. Respawn, armor and health boxes are all broken, except one armor box at the edge of the room. There are holes kicked in drywall near the ramp on the red team side. Buttons and grips on the guns are smashed down and broken. They need different guns that take a beating. Used to like this place, coming back months later, I highly recommend anyone to find a different place for laser tag. This place needs repair and revision before I decide to come back. Find some place worth your money, a different place with good laser tag games instead of here. I feel bad for this place, once fun, now spiraling down hill. Please fix this!

I really think this place has it's glory days behind it. It used to be, laser tag was the main event here. I'd drive an hour away to play laser tag at this place. I watched it get better and better. It used to have a huge arena, various gun options for streaks, all kinds of power ups scattered across the arena. It was dope! Now the arena is 2/3 the size, guns are all the same, no power ups, no kill streaks, mystery boxes, the power up boxes on walls are smashed and in disrepair, and the guns malfunction half the time. They just became an arcade and play place that sells food. That's why I don't come here anymore and honestly, I have no incentive to because laser tag is no longer fun from this place. It put tac ops in last place because of how it did laser tag, it was legit. Now it's a C tier place.

Half the park available to use but still charge full price lmao what a joke. Make sure you ask before you get bamboozled

Absolutely GREAT place for kids

EDIT: Long time and repeat customer. The last three times my daughter and I wanted to play the VR games. Each time we arrived at about 6: 15 pm to play the games but each time we were unable to. We stood there at the VR, and stood there, waiting, and waiting. A full 20 minutes go by. Not exaggerating. The employees see us there waiting but do nothing. The front desk staff sees us, the ones working the entrance to the adventure course see us. The restaurant area staff see us. They pass by to unlock a party door 10 feet away. BUT, nobody ever comes to help us with the VR games. Are the games closed after 6: 00 pm? All I can say is this is the first bad experience I've had at No Surrender. I'm not going to lower my 5 star review because of this but honestly, how can everyone sit there and ignore a customer who is standing there waiting for a service?

I'm responding to a review that the owner responded about a party. As a witness to this incident, the owner whom I assumed was present at the end of the incident, is out of touch with what happened. This incident seems to start with poor communication and accountability from the staff members. The owner stated if there is less than 20 people, they would condense the room to one but at one point we had 25 people in that room. We had several people sitting outside the room. And I'm curious how they actually counted the people, because the "hostesses" were rarely present. So after this first incident, then the mother having to get our own refills, then telling us the clocks in the room are incorrect. This was a snowball effect of bad customer service. The parents were very frustrated as I'm sure the staff members would be to if it was their family. The management team did very little to mitigate the situation, when the owner showed up, he also had a very abrasive attitude and only escalated the tension between the family and staff. I hope the owner is serious about updating guidelines and policies because this is clearly the fault of lack of transparency, accountability and communication between the staff and family members. I do believe keeping your staff safe, but I also believe in providing excellent customer service which we got from zero of your staff members. I hope you do learn from this.

I am very disappointed to write this review. We’ve had previous birthday parties at this location and never had any issues until today. We encountered multiple problems here and the staff and manager handled it Very unprofessional. When we were asking them to clarify certain things that just didn’t make sense to us they immediately wanted to give us a refund shut us up and have us leave.the staff did a poor job at communicating and assisting with the party. We booked previous parties here before so we knew what to expect we had no host in our room. They changed us party rooms after already decorating. We were told that we could not have decorations up, but they would make an exception for this one time which didn’t make sense to us because we’ve had multiple parties here and we’ve always been able to decorate. The staff was very young and they were constantly talking in groups amongst each other, and did not bringing out pizzas, game cards, waters and would often just disappear and never come back. While our family members were setting up for the party we were told that it would be an additional $150 to have extra people in the room while setting up when that’s never been an issue before. On top of that the staff continuously tried to talk to other family members about an additional charge, even after telling them to redirect their questions to the parents not other people. Therefore, we were a little bit frustrated after dealing with all of this, and we began telling the staff we would like to speak to the manager, which caused the young girls that were helping us with our party to cry, so when the manager came to speak to us, she basically told us that we would have to take all our things and leave with our money back. The biggest issue that I had was that if we were so rude to their staff why were they asking us to leave 20 minutes before the party was over. They only wanted us to leave when we started asking to speak to the manager. That is why it did not make sense to us. They were very careless because they were only concerned about how the staff was treated, but they were not being very understanding when it came to what led up to that. Also, the biggest red flag was that we had many elders and children at this party they called security and accused us of being intoxicated, when none of us were drinking we just felt like that was a way to try to rush us out faster because we were not collecting are things fast enough. My recommendation would be to look somewhere else for a party because if something goes wrong, they will not help you. They will just shove you out and not care about your opinion at all.

My family enjoy coming to No Surrender it gives the kids many activities to do! However after this past weekend I was pretty disappointed…first DO NOT ever rent a room for $150 especially since the AC was not working. We asked them multiple times to turn it on but to no avail our request was not met. Food came 30 min later even though we ordered ahead of time prior to our guests arriving. Pizza was great but the service was poor and mind you this was on a Sunday late afternoon

I enjoyed the message chairs take some cash so mom can relax while Dad watches the kids
They offer socks there for about 3 dollars
I would advise you to take slip on shoes that are easy to keep the socks on
The games where ok
I will be back if they offer some coupons

No Surrender is a good place to have some fun with games, a large play place, a ropes course, and a large laser tag arena. We had a good time with laser tag and the ropes course, and the pizza was good. Great for wearing out your kids.