North Hollywood Toyota Body Shop

**Review for the Collision Body Shop**

Thank you Georgina & the Toyota NoHo crew! Post-accident, both my Lexus passenger side doors were wrecked. My insurance company recommended Toyota NoHo for the repairs.

I dropped my car off on 11/28/2023 and was given an estimated completion date of 12/13/2023.

Fast forward to yesterday 12/7, the shop called to let me know repairs were all done and my car was ready for pick up **1 week early! **

My car doors look even better than brand new! I am extremely pleased with the results. *The photos speak for themselves.

Thank you again, Toyota NoHo for the 5-star experience!

My experience with the North Hollywood team was great. I am very pleased with the customer service and outcome of my vehicle repairs. Thank you!

I brought my 4Runner here after it was hit by an Amazon van. The service provided was accommodating and swift. Jon even ordered the parts ahead of me dropping my car off ensuring that my car's downtime was kept to a minimum. I highly recommend this place for the excellent and efficient service!

Jon was a great guy for the first call and to receive my vehicle. But I had a problem after they "fixed" my car and didn't answer or support me. They just want your money and don't answer anymore. Nor recommend

I brought in my 2023 Toyota Camry for a fender repair. I had one of the best experiences working with Gigi who helped me get my car in and out of the shop fast and easy. She was very attentive and her communication with me throughout the process was impeccable.

I highly recommend Toyota of north hollywood body shop I had a great experience with Georgina great customer service and communication. They made it smooth and simple. They truly take care of their customers. My car looks brand new again!

Take a month for painting and replace a bumper, this business need professional operator and adviser.need more response.tired of reaching out!

No one really likes going to a Body Shop, But I just had one of the best experiences at a Body Shop EVER! I had to get some warranty paint problems fixed and they ended up repainting the whole car! Amazing! Both Cesar and Richard really took great care of me from drop off to pick up! It seemed effortless! And my 2016 Corolla looks Brand New! Thanks again to Toyota Of N. Hollywood Body Shop

Rear window repair not done right, leaking water internal and caused water damaged electrical problems. Would not know If not for all the rain we had. I took my brand new SUV into dealership having electrical issues, paid for diagnostic to tell me that their was damage to my rear window. I regret I choosed toyota body shop while I had other choices. I am afraid to take it back, not trusting them.

Had an amazing experience here, and I must thank Hector Contreras for the help and their amazing mechanics that helped with the repair. Got rear-ended in a hit an run incident, and my insurance recommended this auto body shop. The receptionist was nice and informative. Hector was the one who helped me with the repair situation and estimate, along with how long it would take. The repairs took about a week and a half. He also kept me updated with everything that was going on, and thankfully, when I asked for an update, my car was ready for pick up later that day. Thank you guys so much, and if you are really having second thoughts about this place, don't this is the spot to go to.

I usually don't write reviews but I had no choice but to write one after a terrible experience that I had to go through even after car accident. Having my brand new car didn't want to take to any other body shop because I wanted to get it done right by authorized Toyota body shop although I did find other body shops nearby but I choose to pick them but the process was so painful after seeing the car they charged for parts that they didn't even put on and didn't even fix the car properly. I took there multiple times to have them look at it just followed the protocol didn't complain. Had to take some time off from work to even drop of the car after they try to fix it. Everytime I took it back they made it worse caused more issues with the car. If you don't want to go through the mental stress after the accident do save yourself time and just take it local body shop instead that has good reputation.

Future customers beware the advertising at the body shop is misleading “Keep your Toyota a Toyota” it should be more like “Keep your Toyota with aftermarket parts’” Never again will I take my business to this body shop. It took over 2 months for the car to be ready. Accident wasn’t my fault but went through my insurance and being a 2021 car I felt the car deserved to have OEM original parts not aftermarket. Pretty much every single part was aftermarket. At the time of accident only one of the headlights got damaged but they ended up changing both and guess what they’re aftermarket and they are a safety hazard when driving at night that I can’t see the lanes or fall into potholes. I don’t get the same illumination from the aftermarket headlights that were installed. Yet they kept my other perfectly fine OEM headlight. Not happy with the work door not aligned properly can’t adjust my steering wheel a lot of things that need to be addressed. Horrible communication don’t get updated frequently on the status of the car. Runway from this body shop please I’m sure there’s better options out there.

They gave a bad estimate. Dont respond. Did not properly inspect vehicle. I brought my car here because insurance recommend and I did not want to be hassled and cheated. Boy was i wrong. I will never deal with this shop. Ever. Wasted weeks of my time.

I came in for an estimate because my insurance sent me here. They refused to do estimate for geico, take geico insurance or do warranty claims. Very strange and hostile place.