North Island Credit Union, La Mesa CA

They apparently pulled out of the CO-OP which connects them to other credit unions, so it now costs a Fee to do transactions at other Credit Union ATM's. And b4 you respond that we still have all the 7-11 ATM's, I'm not about to do a cash deposit or even a chk deposit there. It's fine to get Cash out, but that's the limit of my trust. Shame on you, North Island or whatever bloody name or acronym we use nowadays. When will you be changing your brand to Bank rather than Credit Union since there's not a single membership requirement anymore anyways (my Grandparents who helped me open my account in 1984 when I was 14 and got my first job would be rolling in their Graves if they hadn't been cremated).
p.s. The lobbies are more sterile than my Dr's office. Just thought I'd get all my complaints about NIFTI, NICU, CCU done all at once!

Just a comically bad credit union. So I get a fraud alert about a charge on my debit card so i call and talk to a rep and they cancel the card.the rep tells me it will take 7-10 days to replace it lol a week and a half without a debit card where i have to go withdrawal cash from a branch for a week and a half but she tells me if i pay $25 i could get in in 3 days but no guarantees. I love being extorted by my own credit union! Kudos NICU! So i choose to wait the 9 days it took to get here then activated my card and attempted to add it to subscription apps, bills and apple pay. But no the card is invalid. I attempted using the NICU app for support chat which.you guessed it.is out of service. So i call customer service and explained what happened and I was told to attempt, again, to add the card to apple pay.no dice.then i was put on hold for over 20 mins. When the rep came back on i was told the conversation was now being recorded (bad news indicator) the rep explained that there is a widespread problem with the NICU debit cards and there is no ETA on resolution. So i asked will i be notified when its fixed? Nope! I have to call in to find out, to which the rep recommended i call later in the week. Seriously? The rep is just doing his job so i don't go karen or anything just stated how frustrating this whole ordeal is, so i ask to do the survey so i can point out all of NICU's failures to which the rep said would come at the end of the call.then he promptly hung up on me:) Now i get to experience the joys of changing banks

Daniel Is absolutely amazing, and this is by far my favorite bank in SD.