Northtown Guardian Pet Hospital, Santa Rosa CA

Fit me in last minute with an elder cat emergency and did fabulous follow up, too Kind, knowledgeable, and helpful in my time of need.

I have been bringing my pets to Dr. Muller for 15 years. Love the new office. The staff has been so kind to both us and our kitties. Would recommend to a friend, bring your pets here!

After struggling to find a vet that could see my cat for an eye infection, finally I called Northtown and was able to get an appointment right away. The cost was fair and the staff was very friendly, compassionate and helpful.

Very friendly staff. Only vet in Sonoma County that my dog actually gets excited to see. Couldn't reccomend them more.

Northtown is such a great place with amazing doctors and team members. Thanks for taking care of Otter and Kiwi

We trust Northtown Guardian with our pup because the entire staff does an incredible job of communicating, showing compassion, and they work well with each client's pet. Multiple times we have had to bring in our pup for some emergent care and they were able to get the issue resolved right away. We also appreciate that we can drop in without an appointment to say hi to the staff and weigh our dog so that our dog does not have a fear of visiting the vet. We will continue to come here for all of our dog's regular check ups!

I was recently referred to Northtown Guardian from a really great friend of mine who spoke very highly of Dr. Hawkins and the Northtown team. My dog Jilly Bean was recently diagnosed with a low grade mast cell tumor (cancer) and needed to have surgery. I was originally seeing another vet for her condition, but after lack of communication and feeling not very confident with my dog receiving the care I was looking for, I decided to seek elsewhere. Upon my first meeting with Dr. Hawkins, he by far surpassed all my expectations in a vet. He is confident, knowledgeable, and listens to your concerns. He treated my dog as if she were his own and just that alone speaks miles. I felt like I could finally lay my head down at night knowing my dog was in great hands. The staff and team are also very wonderful. They are very quick, efficient, and organized. The best news is Dr. Hawkins was able to accommodate Jilly Bean into his schedule and pick up right where my vet left off. He was able to get her on his schedule the following week for immediate removal and I just received the news that her pathology report came back free of margins - meaning cancer was completely removed! Yay! I am so thankful to have found such a wonderful doctor like Dr. Hawkins. Jilly bean is one happy camper
She sends all her love to the Northtown Team and we look forward to continuing her care here

Just started care here and could not be happier. This was for my cat who had a bad ear infection. Treatment protocol was not excessive (extra tests etc.), and I was able to contact Vet after for clarification. No wait, efficient and pleasant tech, and Vet was thorough and worked with me when deciding what was best for my cat that was also reasonable financially. All my pets will be seen here now. It’s a relief!

I am totally confident that Northtown has the kindest veterinarians and the most qualified vet techs. My pets have received loving and professional care.

I really like the care and attention Dr. Hawkins and Dr. Gesson provide. They are warm and kind. I feel they have the best interest when it comes to my bulldogs.

I have recently become a client of Northtown Guardian Pet Hospital and I couldn't be happy. The Vibe of the office is comforting and safe. Their ability's to make same day appointments reminds me of how Vets "Used" to operate before so many of them become part of a "Large Corporate Business".

Such care and compassion when we had to say goodbye to one of our family members. Thank you so much

If I could claim a zero I would!
I trusted these so called professionals to take care of my Luna.
We ended up having to put her to sleep, which was heart breaking!
I paid to have her cremated and sent home to me!
Today I got a phone call saying they accidentally sent her body to the humane society instead and she was cremated there and ashes spread somewhere!
How? How can someone do this
My heart is broken and my baby is just plain gone!
Don't trust your beloved pet here!
The pain is so unbearable
Luna trusted me and I let her down!
I'm so so sorry Luna,
I didn't know.

Bad experience there, first time going and it will be the last time. They took my dogs life away from me

Understanding and support when needed the most. Very professional with the human ingredient so often lacking. I've realize why I'v been coming back for more than 30 years. Thank you.

Dr Lamar must be the very best veterinarian in the world. I could never thank her enough for the love and compassion she always shows to our beloved pets. Thank you Dr Lamar for taking care of Bella’s ear problem.
What a quick diagnosis! As a people doctor, I was amazed—-and grateful.

The reason we left the VCA is that my husband and I like to see a face (the Doctor). Not the voice over the phone or speaker in the car. We interact with everyone in the office and the room with our dog.

With an elderly dog, they help maintain quality of life and explain in a small hometown veterinary kind of way in their beautiful building after the 2017 fires to help us with our animal family members.