Best Nursing Home California: reviews, page 5

Please disregard the first rating I was emotionally upset however after talking to the NOC shift nurse supervisor the matter was dealt with...

While my mother was there.they didn't bath her. And she had a bed sore.

Overworked, underpaid staff doing the best they can. Admin has been caught lying to families. Unless you will be visiting your loved one on a daily...

Based on my limited interaction with the staff, which included extreme difficulties in getting a response to multiple requests, and once received were...

My husband had a relatively sudden onset of excruciating pain and we assumed we would need to go to Eureka or Santa Rosa to get quality emergency care...

Staff were nice but generally not available. Did not even take the time each day to write their names on the boards in patient’s room which made it difficult...

Great customer service and everyone are professional. Highly recommend this place!

The Pacific Heaven was so clean and taking good care of my father.
The nurses and staff so friendly and professional.
Well done.

My late mother received excellent care; the physical therapists gave maximum effort, and place was clean, with a cute cat on the premises. It was my mother's...

Great Care for my mom and the facility is in great shape. The Nursing staff is amazing and did well also the rehabilitation is also next to none.

Unsanitary facility. WHY wouldn't it be? Their patients only get a week
one shower

Very noisy at night! It took 1.5 hours to get the nurse to give a pain pill, she said the call light burnt out!

I would not bring my worst enemy here. Had a terrible experience. Staff is rude and lacks patience and compassion. If you’re looking for quality care...

I am proud to be a patient here, This facility is beautiful and very well run. I am so pleased with the staff. They are kind, friendly, professional...

My mother is there and I am not able to be there right now due to unfortunate circumstances, but I am in touch by phone to the nurses and to the...

Came into see my mother today was upset to see her bed shoved against the wall with a night stand next to it. On the left side of the door, with...

Nice place and most of the residents were amazingggg. The problem was always management.

My wife, SANDRA PINNEY, had a very pleasant stay at Oakwood Gardens. The staff was cheerful and caring and all her needs were met. The food was...

This place is a great place. I love the way they care for the patients. The facility is very clean and smells really good. The social worker there...

Do not work here. The staff doesn’t know how to communicate, they act immature and love to gossip about other staff instead of confronting them...