O.C. McDonald Co., Inc., San Jose CA
| Address | 1150 W San Carlos St, San Jose, CA | ||||||||||
| Phone | (408) 295-2182 | ||||||||||
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| Website | ocmcdonald.com | ||||||||||
| Categories | Mechanical Contractor, Air Conditioning Contractor, Contractor, Heating Contractor, HVAC Contractor | ||||||||||
| Rating | 3.9 7 reviews | ||||||||||
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O.C. McDonald Co., Inc. reviews
7I'm sorry folks but I had a great experience with O. C. McDonald Company. I called to O. C. McDonald Company to have a pipe valve replaced due to its major leakage from behind my refrigerator. The person who helped me was Debbie from Servicing Department.but in my honest opinion, all roads lead to Debbie.who helped scheduled me help the next day and even called the day of to see if their worker can come earlier. The person who did the work was Joe who was very personable, understandable, and knowledgeable. Moreover, Joe was honest and kind who had a down-to-earth personality. Would I recommend O. C. McDonald Company? Yes because I value work quality, customer service, and loyalty.
OCM worker just opened the ceiling box and I showed him the problem where it is (Not he found it). He gave the solution and he said he will talk to his boss. Asked him to put cover back but he said he will fix the pipe tomorrow so he didn't want to put it back. Second day, he called me that the company doesn't want to do the job. Few months later, I got the invoice & OCM charge $145 for service (including $30 - residential truck charge). OCM said they have min.charge for the work. Estimate & full service charge are the same work? {the cover still not put it back). I am very disappointed.
If you are looking for an incredibly reliable company! Call OC! Debbie and the team have been our family plumbers for 20 plus years! I would trust no one else! Over the years, whenever there was an emergency, Debbie and the team always came through! Highly recommend!
This area is getting older and older everyday, and it seems like it's time for a major change, I COMPLETELY and most CERTAINLY agree with Random Videos and Jesshua, this won't keep up with the mechanical services in the near future, due to exploding ev sales on the roads in the incoming decade and the equipment is now to old for that.
These guys did a great job. Jason found the issue with our home water heater (which others had missed) and Jayme was professional and fast in installing a new flue to get it up to code. Tidy job. Not only fixed but working than it had.