OC Teen Center, Costa Mesa CA

Every parent looking for immediate help for your teen experiencing depression, needing body image help, has anxiety, or need someone to talk too, this is the place! I was looking for any help I could get, being that no one wants to accept new patients or is booked for months, I fell upon OC Teen Center on the internet and I was thinking to myself, it’s my lucky day! I happened to try to call the phone number listed just to leave a message since it was a Friday night at 9: 00 pm, and to my surprise a friendly voice answered the phone! I was in shock! I needed that phone call to be answered so bad, you have no idea! I was then told that I could come in with my son on Monday to see what they are all about. We fell in love immediately knowing that there were two doctors on site, one for psychiatric care and the other for psychological therapy. They are the ones that work directly with your teen daily! When do you have that type of service to where they are monitoring your teen daily and know them on a personal level. I have never felt this good about a place in my life. My son absolutely needed this place from all that is going on around us and especially for his mental well being. Another thing I love is the small group therapy that is with teens around the same age that are growing through there own hard times and knowing that they all can feel comfortable talking about how they are feeling without being judged. Please reach out to OC Teen Center and don’t feel alone there are so many other parents going through the same thing right now! Our teens need to be heard and get therapy so they can get through these tough times and become happy once again!

The level of expertise at OC Teen Center is by far the highest I've seen. My child has been in 5 facilities and I've had a chance to compare. There's simply no other place like OC Teen Center. For starters, the psychiatrist is there every day. The 2nd in command is a PsyD, who is also there every day. These two doctors run most of the groups. I've never seen so many doctor-run groups at any other teen mental health facility. My daughter has made significant improvement while enrolled at OC Teen Center. I would recommend this place to anyone who has a child with depression, anxiety, or other mental health issues. I'm grateful to UCI hospital for recommending OC Teen Center. UCI is also top notch, and it's easy to see why OCT Teen Center is their top choice.

Don't let this place fool you. They have only been open since June 2021 and learning as they go! They have a VERY high turnover in staff which leaves a lot of open questions. They are NOT equipped to handle children with mental disorders as they state during the initial intake. Issues we encountered: 1) Field trip with 6 other kids, only one (1) adult supervision. 2) Son locked himself inside RR, why does the RR have an inside lock in a treatment center. They did nothing and allowed by son to remain in the RR for over 15 min.
The current phone guy (Cassy -unsure of spelling) very rude and unprofessional as I quote: quote " Dr. B has refused to treat your son, good luck" then hangs up.

Yes, we should have pulled our son out of this facility… Yes we know that! Unfortunately it is very difficult to find an opening at OPT centers. With this said, we received a text yes a text… NOT a phone call… Just a text. Stating that our son is not allowed to return to OC Teen Center. As medical professionals I don’t see how this is legal as we were not given another treatment plan or psychiatrist.

I’m heartbroken over how OC Teen Center has treated my son/family.